Augusta (Auggie) Symonds Email & Phone Number

Tukwila, Washington, United States

o Schedules annual, semi-annual, and quarterly Fire Protection Inspections for all client accounts in accordance with contracted service schedules.o Invoices vendors and generates weekly revenue reports for all outstanding work orders. o Manages logistics and materials for inspections in collaboration with Sales and Service Technicians.o Audits Sales.

Auburn, Washington, United States

o Managed scheduling of all Fire Protection Inspections for current and new clients, consistently exceeding accuracy and timeliness benchmarks.o Liaised with technicians and fire inspectors to appropriately prioritize and schedule inspections and services based upon urgency and contract parameters.o Provided polished, attentive customer service to clients.

Seattle, Washington, United States

o Meticulously organized and executed events, site tours, room reservations, banquet event orders, and billing.o Seamlessly coordinated event and room-block requirements with Front Office, Housekeeping, Banquets, Culinary, Audio/Visual, and Engineering staff.o Provided polished, first-class customer service to group contacts via phone, e-mail and in-person.

Seattle, Washington, United States

o Seamlessly executed complex guest room blocks in compliance with event, group, and airline contracts.o Collaborated with Accounting teams to establish guidelines and determine necessary documentation to ensure accurate guest billing.o Coordinated guest room assignments according to airline passenger manifests and guest requests.o Organized and.

Seattle, Washington, United States

o Executed and distributed event reports, occupancy forecasts, and room block requirements to staff.o Created and successfully implemented the “Company Name Sheriff” incentive program for Front Desk associates to assist the Sales team in tracking business and identifying new leads.o Prepared polished internal correspondence and external documentation in.

Renton, Washington, United States

o Mentored and developed exceptional team of Front Desk, AYS, and Housekeeping staff who consistently provided outstanding guest service.o Served as Person in Charge (PIC) to successfully resolve guest complaints and staff issues.o Successfully monitored and maintained room reservation, guest record, finance, accounting, labor scheduling, sales, and.

Seatac, Washington, United States

o Supervised, trained, and developed a cohesive and diverse team of AYS agents and runners.o Managed day-to-day AYS operations and served as Person in Charge (PIC) to successfully resolve guest complaints and staff issues.o Trained all Front Office staff and Restaurant Supervisors in the use of GuestWare.o Ensured prompt and complete resolution of all.