Augusta Ndudi Umez is a Medical Laboratory Scientist with ten years experience of offering outstanding laboratory services. She has provided excellent laboratory analysis and management services, coordinated laboratory setups, and maintained patient-customer relations. Some of her laboratory skills include > Phlebotomy and other biological sample collection (HVS, ECS, urethral swab, wound swab, urine, sputum, skin snip, skin scrapping)> Sample labeling and filing. > Patient information documentation.> Reagents and supplies inventory.> Microscopy for blood films, sputum (tuberculosis), malaria, urine, HVS, skin snip, skin scrapping.> Proficient operation of semi-automated and automated analyzers (Mindray BA 88A, Mindray BC 2800, MR-96A, Sensa Core ST 100B, Clover HBA1c analysers) for conducting various laboratory investigations in haematology, and clinical chemistry.> Solid culturing technique for investigations in microbiology.For the past four years of her ten years' experience, she has worked in a basic healthcare setting in an underserved community, providing outstanding laboratory services and patient education on various aspects of health to the attending community members. Her efforts improved access to laboratory services for the community and the knowledge/awareness of the attending community members on many behaviors and lifestyles that affect health.To address the challenges faced with locating specialty healthcare facilities to refer community members who need advanced healthcare services, she created a Directory for Specialty Healthcare Services at https://fidahealth.com.ng.Her passion for educating and informing healthcare users about healthcare issues continues with her publication of health contents on her blog, https://fidahealth.com.ng/blog-postsFurthermore, she has developed data analytics skills and is proficient in the use of Microsoft Excel for health data analysis. She has a Master of Science degree and is passionate about improving her expertise in order to provide greater value to her community.