August Funk Email & Phone Number

Stockholm, Sverige

Technically responsible for some of Sweden's biggest merchants ensuring high-quality integrations of our solutions. Working both pre-and post-sales together with Business Developers and key stakeholders to tailor the solution to a perfect fit for our merchants' current and future infrastructure. Helping to optimize the full e-commerce flow with UX design.

Stockholm, Stockholm, Sverige

Working with SME merchants in the Nordics to enable our solutions on the supported platforms. Doing full customer journey testing and guiding the merchant to a fast and simple launch.

Stockholm, Sverige

I was working in a back office team and had the main responsibility to handleincoming errands from the customer service regarding unlocated payments in oursystems.

Stockholm, Stockholm, Sverige

Stockholm, Sverige

As a debt collection service agent I was helping customers through incoming phone calls, email, letters and also outgoing phone calls. At multiple times I also was assigned as a mentorto the newest members of the team. I held educations, coaching and gave feedback toimprove their quality.

I was working as a customer service representative for for Klarna and was helpingcustomers through incoming phone calls, email, letters and chat in Swedish, Englishand Norwegian. During the last 2 months of my stay at Teleperformance I also washelping the trainers with coaching and educating the new hires.