Caylene Augustin Email & Phone Number

Atlanta Metropolitan Area

Atlanta, Georgia, United States

-Cleansed over 200 aircraft over 3 months, enforcing the Delta Clean Standard-Delivered superior customer service to hundreds of passengers within Hartsfield Jackson International Airport, increasing frequent flyers-Escorted over 70 unaccompanied minors in Hartsfield Jackson International Airport, ensuring safety and comfort

United States

- Created and attended events to bring awareness to the Future Now Media Conference, encouraging students to apply - Advertised Future Now seminars and events on campus using flyers and social media

Wellesley, Massachusetts, United States

-Leading 24 difficult discussions and raising awareness on current events, allowing students to come together and discuss difficult issues and learn from one another, while also feeling heard within the community-Managing over 50 programs encouraging diversity and inclusion on campus, from informational talks to campus-wide activities embracing LGBTQ+.

Wellesley Hills, Massachusetts, United States

- Generated a course on scam and security awareness, enabling students to take more control of their information and protection online- Finding insecurities in TLS systems at the school and notifying systems managers, to prompt updated security measures

Wellesley Hills, Massachusetts, United States

- Created original content for 10 events and affirmed the mission and vision of the organization, while also sharing current events surrounding the Caribbean community and events in other campuses- Measured and increased engagement by 15% incrementally on Instagram and TikTok pages, growing SOCA community

Atlanta Metropolitan Area

-Conducted over 800 first-level client and visitor interactions, providing general information through calls or correspondence and scheduled appointments- Provided general office support including maintenance of shared resources for over 50 staff and faculty- Solved issues with enrollment and troubleshooting of over 500 school-issued laptops- Managed front.

Atlanta, GA

- Contributed to the outline plot development prior to writing, facilitating a quick and creative approach to the film's development- Organized notes involving the storyline and mitigated it among the writers, ensuring continuity- Collaboratively wrote the script on Writer's Duet

-Learned the fundamentals of theme for a screenplay.-Developed and reveal the protagonist, antagonist, and supporting characters.-Gained command of the three-act structure and an understanding of when to break away from it.-Established conflict and obstacles.-Constructed the world and tone for a screenplay.-Layered emotion and emotional truth into a.

Atlanta, Georgia, United States

- Enhanced Starbucks' customer service experience for over 100 customers daily- Created over 250 drinks daily accurately and promptly, varying in complexity- Upheld the Starbucks standard by keeping store clean and stocked during high traffic, ensuring safety of employees and customers