To lead and deliver a comprehensive Channel sales strategy aimed at increasing revenue from services, online usage, and patronage from our cardholders and agents.Work closely with branch teams and business units to develop new opportunities and generate revenue from the sale of the bank's channels to business customers and prospects of the bank.Manage client profitability and delivery of specific revenue targets within acceptable risk parameters.Generate the targeted amount of new business revenues in a given year.Promote delivery of the bank's products and services through electronic systems and channels, ( POS, USSD, Mobile and Internet Banking, Web Acquiring( cards and Mobile Money).Analyze customer usage of electronic resources, and work with the business teams to increase usage of electronic channels.Draft and submit budget proposals and recommend subsequently budget changes where necessary;Represent the bank on external bodies/forums as required relating to Online Banking and Payments.Actively champion the development and preparation of strategies for Electronic Banking.Develop and execute strategies to cross-sell bank products, deepen existing wallets, expand customer relationships, and retain customers in liaison with relationship managers.Drive adoption of Online Banking and Payments strategy and execution aligned with the organizational strategy based on customer segmentation and product strategies.

Analyzing group performance and making recommendations for improvement.Providing group sessions as well as one-on-one meetings where individuals can voice their concerns or questions.Upholding the values and standards of the organization or company, and setting a good example for colleagues and group members.Oversee business operations and ensure The Group has effective operational, Sales, and financial procedures in place.Superintend over all functions such as Risk, Finance, partnership, and Sales to ensure conformity with Standard Operating Procedures.Maintain awareness of the competitive market landscape, expansion opportunities, industry developments, etc.Reduce financial loss through the monitoring of finances (top/ bottom line), management of cash flow, and revenue target tracking among others.Scheduling additional training sessions and workshops, as required.Clearly, outlining goals and ensuring group members understand what’s expected of them.

Create marketing strategies to achieve the sales targets of a bank.Implement best practices to meet customers’ needs and requirements.Initiate campaign strategies for bank products and services.Initiate customer retention strategies and build new customers.Prepare sales and marketing statements and reports for the top management of the bank.Managed client profitability and delivery of specific revenue targets within acceptable risk parameters.Generated the targeted amount of new business revenues in a given year.Drafted and submitted budget proposals and recommended subsequent budget changes where necessary as well as represented the bank on external bodies/forums as required relating to Online Banking and Payments.Lead, direct and mentor sales and marketing teams to achieve a hundred percent outcome.

Led and delivered a comprehensive E-Banking support strategy aimed at increasing revenue from e-channels management as well as usage and patronage from FABL clients.Developed new opportunities for electronic banking products and services to business customers and prospects of the bank.Facilitated delivery of the banks products and services through electronic systems and channels, including Company website, online banking, ATMs, mobile phones, etc.Conducted regular customer-usage analysis of electronic resources as well as worked with business teams to increase usage of electronic banking delivery channels.Drafted and submitted budget proposals and recommend subsequent budget changes where necessary.

coordinated internal resources and third parties/vendors for the flawless execution of projects , ensured that all projects are delivered on time ,within scope and within budget.developed project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility, ensured availability and allocation. Developed a detailed project plan to track progress, used appropriate verification techniques to manage changes in project scope , schedule and cost , measure project performance using appropriate systems, tools and techniques. Reported and escalated to management as needed. Manage the relationship with client and all stakeholders .

Achieving growth and hitting sales targets by successfully managing the sales team. Designing and implementing a strategic sales plan that expands the company's customer base and ensures its strong presence. Managing recruiting, objectives setting, coaching, and performance monitoring of sales representatives.

Maintaining the relationship between the clients of a value-added reseller (VAR) and the VAR.Meeting and growing revenue goals for assigned accounts. Planning sales and business development opportunities, including supporting local sales and service teams.Budgeting for the above functions.Negotiation and maintenance of sales or service contracts.

Assisting customer service staff in managing customer inquiries and complaints.Hiring new customer service employees.Training customer service staff.Delegating tasks.Monitoring performance of customer service staff.Conducting performance reviews.