Augustine Franklin Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

Auckland, New Zealand

Darwin, Australia

Responsibilities: Answering customer calls, and entering order on the in house PULSE system. Actively listening to the customer and suggesting options. Resolving customer complains on the phone ensuring customer needs were met. Leading a team, maintaining stock levels, with excellent time management skills.Main Achievements: Promoted to be a Shift.

India, Phillippines

Goldwire is a full service advertising agency based in Chennai, India. It offers creative services, internet, website designing and hosting, Advertising, Corporate Commercials, digital photography.Responsibilities: Analysing the clients marketing briefs and providing the solutions. Engaging with clients, maintaining high customer service standards at all.

Philippines

Responsibilities: Managing overall aspects of running the business (Managerial Skills) Assessing clients and security/collateral (Attention to detail) Growing the business (Marketing Skills)  Managing staff (People & Team Skills) Setting up the business in a new country (Planning, Problem solving & Analysis) Engage with prospective clients and.

New Zealand

Responsibilities: Meeting clients, understanding their communication needs (Communication/PR Skills) Planning, managing and developing high quality creative work (Planning/ Creative Skills) Developing and executing brand/advertising campaigns (Advertising/Brand management) Creating advertising solutions for print / digital / web / outdoor.

Dubai

Responsibilities: Managed the Creative Department. Presented communication solutions to clients. Management of staff Acquired new clients Developed websites Customer Service and Retention  Successfully implementing a Workflow/Job Briefing and Archiving System Actively listening to clients marketing needs, and responding with creative solutions..

Auckland New Zealand

Responsibilities: Managed the Design Department. Presented communication solutions to clients. Management of staff Acquired new clients Designed websites Customer Service and Retention  Actively listening to clients marketing briefs, and responding with design solutions. Leading the creative department, motivating and encouraging team culture..

Dubai

Client Category:AUTOMIBLE: Lexus, Toyota, Honda, Volvo and ChryslerFURNITURE: IKEA, ACE HardwareELECTRONICS: Panasonic, Toshiba, Sanyo, AftronWATCHES: Seiko, Raymond Weil, Kolber, Fossil, Westar & JewelleryOTHERS: Travel, Banking, For more info on the company … www.al-futtaim.aewww.gmasco.com

Customer Service In Contact Centres

 Excellent communication skills and have a strong sense of empathy  Training on Customer Service  Active listening skills and meet.

Bsc. Vcd, Advertising, 87% Average Over 5 Years

Graphic Design Conceptual Thinking Presenting Creative Ideas Printing Technology

Anglo India High School Exam, High School/Secondary Diplomas And Certificates, Passed

General High School Subjects