First Shift Supervisor /Customer Service Representative
Current• Duplicate copying of CDs & DVDs• Provided legal teams with printing (blowback requests) and status updates• Communicate on a daily basis with Production manager and Project manager• Schedule delivery/pick up requests with appropriate party and coordinate freight when needed. • Provide required documentation and delivery/pick up confirmation as requested.• Coordinate production startups, shutdowns, and changeovers.• Deliver outstanding service, exceed expectations and build long-term loyalty• Provides requested information regarding product offering, pricing on copy productions, delivery schedules, order • Project set-up and Networking (loading images and files) using LFP.• Responsible for quality control. • Make adjustments as necessary during shift to produce deliverables within specifications. • Maintain and report on equipment and software suitability for direct marketing and sales reporting purposes.