Has been working at BICS as Regional Technical Manager since Jun 2006. Responsible for pre/post-sales technical support to BICS voice and mobile data sales team and customers in Asia Pacific. Managed implementation of customer services as well as high level post sales support. Identifying new opportunities through engagement of customer technical engineers and feeding information to sales team. Supporting HQ on management of BICS AsiaPacific Network.Was with VErizon Business in Jun 2001 ~May 2006 as Network Consultant, providing pre-sales support to account managers for wholesale and enterprise customers. Discuss with customers on their technical requirements and propose solutions based on VErizon range of products, eg Frame Relay, ATM, IPVPN, MPLS, Voice,etc. Presentation to customer on Verizon proposed solutions.Joined StarHub Pte Ltd for 2 years, a new info-comms company in Singapore, in 1999 on the planning of Starhub's fixed network which include the interconnect gateway implementation. Has exposed me to various elements of the network, eg, operator services, billing, Intelligent Network, FMC, GSM etc. Have worked with Fujitsu Singapore Ltd for 3 years, travelling around the Asia Pacific region supporting the testing, commissioning, software upgrade and O&M support for Fujitsu's fixed switch FETEX150. Was also involved in the new system software verification and testing for the FETEX150. Has good hands on experience on the CCS7, V5 interface protocol.I am highly independent will self motivation.Has attended the following courses:· Introduction to NOKIA DX200 Digital Switching System 26th April 1999· NOKIA DX200 FSC Business Release 27th to 28th April 1999· NOKIA DX200 Fixed Switching System O&M 10th to 21st May 1999· Intelligent Network Introduction 27th August 1999· Intelligent Network Platform 30th Aug to 3rd Sep 1999
Listed skills include Voip, Ss7, Mpls, Telecommunications, and 2 others.