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Passion for product strategy is what led me, a software builder and innovator, to product management. I have defined and implemented B2B, B2B2C SaaS product strategy for startups and large enterprises, which includes 10+ years of managing teams and 0-1-N products. I enjoy collaborating with people and building a leader-leader culture to inspire results. At Daxko, my leadership in product management focuses on directing strategy and innovating SaaS platform services, including Data Management, Data Analytics, AI/ML, Communication Platform-as-a-Service, Payments, and Integrations for a diverse portfolio of health club and fitness center software. Leveraging my skills in CRM and customer & partner engagement, I've successfully operationalized new capabilities, such as SMS and Push Notifications, achieving up to a 65% cost reduction and payment transaction growth. Previously, my tenure at New Relic, Inc. involved driving Observability Data Platform strategies, where I managed a SaaS product portfolio exceeding $250 million. Our team's efforts enabled significant revenue growth and new ARR through Product-Led Growth strategies, with a particular emphasis on AI/ML and open standards to enhance product offerings and Kubernetes Observability.
Freelance
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FreelanceUnited States
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Director Of Product ManagementDaxko Feb 2024 - Sep 2024Birmingham, Al, UsOwned strategy and roadmap of SaaS platform services (0-1-N) for the portfolio of health club and fitness center software. Capabilities include Data Management, Data Analytics, AI/ML, Payments, Communication Platform-as-a-Service, API Gateway, and Partner Integrations.• Built and operationalized new platform capabilities at scale, such as SMS and Push Notifications, resulting in up to 65% cost reduction. • Oversaw product discovery, definition, build, and validation cycles for Reporting-as-a-Service (RaaS), data transformation & enrichment, and centralized Identity and Access Management (IAM) services. Improved AI/ML-based member retention and donor prediction algorithms. • Expanded Payments services capturing 20% increase in daily transactions within 3 months. -
Director Of Product ManagementNew Relic, Inc. 2020 - 2023San Francisco, Ca, UsLeadership role driving the Observability Data Platform & Product (SaaS, PaaS) strategy, execution, operation, and go-to-market and strengthening data-driven product practices.• Enabled high-teens revenue growth YoY and shifted to a consumption-based pricing for the Observability Platform. • Managed $250M+ product portfolio for Application, Infrastructure, Digital Experience Monitoring, Automation, and Cloud Security leveraging AI/ML.• Planned and executed Product-Led Growth and GTM motions delivering significant new ARR ($$M). o Extended Kubernetes Observability, support for open standards like OpenTelemetry, and Open-Source Software (OSS) interoperability. o Directed time to value (TTV) improvements and GRC initiatives. -
Senior Product ManagerNike 2018 - 2019Beaverton, Or, UsExecuted Nike’s digital transformation strategy and migration to AWS cloud with a team of 4 product managers. Drove DevOps excellence for the Global Technology group of 2000+ engineers and 150+ squads.• Built and operationalized a new continuous integration and continuous deployment (CI/CD) cloud platform (PaaS) for Nike's technology teams leveraging Open-Source Software (OSS). Iteratively evolved platform, tools, and services, achieving up to 75% reduction in cycle time. Onboarded 3100+ critical pipelines for digital assets and consumer apps. • Established a DevOps community of practice (CoP), fostering alignment and driving widespread adoption of CI/CD platform and SDLC standards. -
Group Product ManagerCdk Global 2015 - 2018Austin, Texas, UsLed a team of product managers, defined Customer Data Platform (CDP) strategy, managed execution and GTM. Balanced roadmap and budget for new SaaS cloud-native, in-market products and Native Apps. Reported to VP of product management.• Drove mid-teens growth YoY of $200M+ portfolio of Customer Insights (360-view) products for auto retail customers and partners.• Enabled workflows and customer experiences for omnichannel commerce, digital marketplace. Leveraged streaming analytics, customer profiles, AI/ML to score, recommend, and orchestrate customer journeys. Generated 6x ROI in the first year.• Accountable for global consolidation and relaunch of data-analytics product portfolio. Achieved 30% margin increase and 70% reduction in overhead.• Managed product definition and launch of Communication Platform as a Service (CPaaS) and customer event (pub/sub) subscriptions. Implemented Single sign-on (SSO), Role-based Access Controls (RBAC), and GDPR compliance. -
Senior Director, Product ManagementTrivium Systems (Acquired By Provana) 1997 - 2015Startup that experienced its growth from 3 to 150+ employees. Reporting to CEO, directed product strategy and execution for a portfolio of B2B products and services. Managed a team of product managers, partnerships, and go-to-market (GTM) strategy.• Launched first product, an SMB targeted customer relationship management (CRM) turn-key solution.o Acquired Series A funding.• Accountable for product strategy, execution, and go-to-market for financial services vertical. o Captured 65% of credit collection services’ total addressable market (TAM) in 3 years.• Acquired by Provana, a leading solution provider in the Accounts Receivable Management industry.
Augustine Mathew Skills
Augustine Mathew Education Details
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Manipal Institute Of TechnologyComputer Engineering
Frequently Asked Questions about Augustine Mathew
What company does Augustine Mathew work for?
Augustine Mathew works for Freelance
What is Augustine Mathew's role at the current company?
Augustine Mathew's current role is Product Management Leader | Strategy, Execution, Product-Led Growth | B2B, SaaS, Product Platforms, Data & Analytics, AI/ML.
What is Augustine Mathew's email address?
Augustine Mathew's email address is am****@****lic.com
What is Augustine Mathew's direct phone number?
Augustine Mathew's direct phone number is +150373*****
What schools did Augustine Mathew attend?
Augustine Mathew attended Manipal Institute Of Technology.
What skills is Augustine Mathew known for?
Augustine Mathew has skills like Product Management, Solution Selling, Enterprise Software, Leadership, Saas, Vendor Management, Business Development, Strategic Planning, Voip, Project Management, Marketing Strategy, Client Rapport.
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