Liderança do time de operações das Américas, com clientes nos EUA, Mexico, Chile e Brasil. Responsável pela implantação e operação da rede de refrigeradores autônomos de venda no varejo.- Liderança do time de gerentes de projeto para aumentar a rede de refrigeradores ativos.- Liderança do time técnico na operação da rede, mantendo a disponibilidade dos refrigeradores em campo acima de 99%.- Atuação junto com o time de HW e SW para melhorar a qualidade do produto e dar andamento as melhorias no produto solicitado pelo cliente.- Atuação junto com o Diretor global de operações nas definições e melhoria dos processos de operação da rede.Resultados Destacados: Início das operações no Brasil. Aumento da base de refrigeradores em operação nos EUA em 80% com a entrada de 5 novos engarrafadores. Realização com sucesso dos testes da solução no Chile e México.

Leadership of Radio Access Team in Brazil (LDO AME CARE) for Nokia with resources based in Curitiba, São Paulo and Rio de Janeiro. Fully responsible for team building, management, performance and sizing, covering also all financial, technical and competence development aspects. Direct interface with all Nokia functions like PMO (Project Management Office), GDC (Global Delivery Center), Sales and Market Services Leadership Teams to successfully deliver Nokia projects. Support global strategy initiatives and develop business opportunities.- Responsible for the team size and resource allocation across customer projects to meet delivery requirements regarding time and quality meeting utilization targets for team.- Execution of people process such as hiring, dismissal, objective settings, competence development, career management and performance management, to manage and develop resources based on project requirements also achieving the CoDe KPIs related to Personal Development Plan and certification targets.- Responsible for plan and implementation of functional program to drive talent and cost improvement initiatives.- Responsible for the team financial KPIs.Highlighted Results: Reduction in project complaints due to problems with employees. Keep team utilization above 100% throughout the period. Hiring and dismissing more than 15 employees. Development of 5 employees to work with 5G. Improvement in the organizational climate. Reduction in the number of occurrences of error in time appointment of employees. Responsible for operating 3 emergency routes. 100% certification of the team with LNI (Live Network Intervention).

Responsible for the planning Claro’s 2G, 3G and 4G network in the northern region of Brazil. - Planning of new equipment (RNC, BSC and sites). - Planning the expansion of capacity for RNC and BSC. - Planning the site rehoming.Highlighted Results: Planning of the first mcRNC implemented in Brazil.

Supports the Line Manager within Leading and Managing activities for Brazil Pool of engineers for Radio Access equipment.- Planning and coordinating the daily activities according the knowledge of employees and deadlines set by the client.- Verification of the need to hire new employees in accordance with the new demands of service requested by the customer always meeting the cost targets of the company.- Assistance to the sector manager in hiring new internal employees.- Interface with agencies to open/close the contracts with external engineers;- Assistance to the sector manager in planning employees training.- Assistance to the sector manager in cost controls.Highlighted Results: Keep the team working despite all the Line Manager changes, 4 in the period (Angelo 08/2010 to 06/2011, Nycolle 06/2011 to 03/2013, Mariana 03/2013 to 08/2013 and Moacir 08/2013 to 07/2014). Task force coordination for recovery the quality of Claro North's services. Participation in the emergency route of 2G Siemens equipment.

Technical support to Oi, Tim and Claro’s technical manager. - Participating in technical meetings and monitoring their troubles tickets.- Customer support checking customer issues, collecting data and analyzing the problems relate to mobile network.- Interface between the customer and NSN development for software and hardware upgrade.- Coordination and realization of upgrade in NSN equipment.- Technical support to all areas of the company.- Elaboration and actualization of acceptance and commissioning protocols for NSN equipment.- Elaboration and actualization of technical notes and special situations of installation and functionality.- Introduction of new products in Brazil.- Participation in homologation tests with the customer.Highlighted Results: Planning, preparation and execution of the Siemens 2G network upgrade for Claro (BR9.0, RG10 e RG20), Tim (BR8.0, BR9.0, RG10) and Oi (BR9.0, RG10). Validation test of the BR9.0 and RG10 software version for Tim.

Implementation Manager of GSM project for Claro in states of Paraná and Santa Catarina. - Responsible for coordinating the installation, commissioning, upgrade and acceptance teams, managing more than twenty employees and fifteen external teams. - Responsible for equipment activation deadlines. - Responsible for the implementation cost.Highlighted Results: Coordination for the implementation of more than 10 BSCs, 400 sites and 3000 TRXs. Decrease in the amount of the lost maintenance windows.

Field engineer for projects Claro (Paraná and Santa Catarina (04/2003 – 04/2004)), Oi (Rio Grande do Norte, Sergipe and Bahia (09/2001 – 04/2003)) and Siemens (São Paulo, Rio grande do Sul, Ceará and Alagoas (04/2001 – 07/2001)). - Supervision of Siemens installation teams for access network equipment (BTS, BSC, TRAU and SRAL). Project Claro and Oi. - Engineer responsible for commissioning, integration, upgrade and acceptance of Siemens access network equipment (BTS, BSC, TRAU and SRAL). Project Claro and Oi. - Participation in the Site Survey teams for the implementation of the access network in the cities of São Paulo, Porto Alegre, Fortaleza and in the state of Alagoas. Siemens Project.Highlighted Results: Responsible for the commissioning, integration, and acceptance of more than 15 BSCs.