Augusto Flávio J. Junior Email & Phone Number

São José Dos Campos, Sp, Br

São José Dos Campos, São Paulo, Brasil

Gestão 360° do E-commerce, gerindo equipes, processos e desenvolvendo estratégias e soluções para desenvolvimento do negócio.

Caçapava, São Paulo, Brasil

Consultor fundador da PorqueSite consultoria, atuando no desenvolvimento de negócios voltado a E-commerce e marketplaces B2B e B2C.

São José Dos Campos, São Paulo, Brazil

Acting in the leadership and management of the "Sales Management" product team, responsible for the internal processes of diagnosing accounts and deliverables to marketplace sellers, as well as goals and objectives, both for customers and the sector. Responsible for reporting to directors on the health of the business, and ensuring that KPIs are executed by the team. Responsible for implementing agile methodologies in the team (Kamban and Scrum), and creating the tech, cataloging and performance sectors.

São Paulo, Brazil

I worked as a senior specialist in retail and consumer goods for a large fashion client, delivering personalized executive reports, managing data and insights for the growth of digital channels. Responsible for mapping the e-commerce and APP sales funnel, highlighting conversion leak points. I worked on preparing project proposals, training full-time consultants and interns. Prepared cases and presented proposals for new projects.

Espírito Santo, Brasil

I worked on preparing diagnoses and executive reports for performance and managing client goals. I was responsible for managing client partnerships, such as implementations of e-commerce platforms, email marketing tools, service management and hub's marketplaces. I created DRE's and guaranteed the health of the operation of the digital channels of the client portfolio I served. Analyzed and reported the deliverables of partner agencies in digital marketing and SEO, and encouraged the achievement of defined goals. Responsible for training teams and managing e-commerce and marketplace operations, whether 1P or 3P, B2B or B2C.

São José Dos Campos, São Paulo, Brazil

Leadership and management of the cataloging, customer service, IT and CRO manager (Conversion Rate Optimization) team. I was responsible for maintaining and supporting technologies, such as ERP, e-commerce platforms, CRM, among others. I was responsible for developing the customer journey and post-service flow, as well as developing the company's IT sector.

São José Dos Campos, São Paulo, Brazil

Leadership and management of multiple teams, including photography and product cataloging, logistics and customer service. Promoted integration between the group's marketing, purchasing and IT sectors, in order to encourage exclusive products, pricing strategies and promotions for the e-commerce and marketplace channel. Carried out logistics management between stores for stock availability and deliveries. Responsible for golive on marketplaces and click and collect in store lockers, as well as training managers and supervisors to operate with sellers at the point of service.

Technology In Management Processes, Administration And Business

Bacharelado Em Engenharia, Engenharia De Produção