Augusto Carezzato Email & Phone Number

Barueri, São Paulo, Brasil

Main Responsibilities:As part of the after-sales service team, I am responsible for ensuring customer satisfaction and the continued operation of our state-of-the-art optical equipment. My responsibilities include:- Providing remote and in-person technical support to customers, resolving technical issues and providing guidance for proper equipment maintenance.- Coordinating and carrying out customized training for customers, ensuring that they can operate the systems efficiently and safely.- Collaborating with the engineering and production teams to identify and implement product and process improvements based on customer feedback.- Preventive and Corrective Maintenance: Carry out regular inspections, diagnostics and necessary repairs to maintain optimal performance of systems. This includes proactively identifying and resolving potential problems before they cause interruptions in production.- Commissioning: Handling the initial installation and configuration of optical equipment, ensuring that it is fully operational and integrated into the client's existing processes.- Drafting and updating manuals and internal systems used in the company.Activities also include:- Participating in optics events, carrying the company's image and presenting new products.- Participating in international training courses to acquire new knowledge within the Schneider Optical Machines Germany headquarters.

São Paulo E Região, Brasil

• Responsible for Operational Support and Training for customers; • Mechanical and Electronical maintenance of automated systems developed for lens manufactory;• Execution of training and installing of manufacturing methods developed for customers; • Specialist of Edgers and Essilor Products: Visioffice, Edgers Series and some Ophthalmologist equipment;• Personal traveling logistics budget to attend at entire Brazilian territory. -• Manutenção Mecânica/Eletrônica de sistemas automatizados desenvolvidos para fabricação de lentes e tomada de medidas ópticas.• Instalação e treinamento de equipamentos ópticos de fabricação de lentes e tomada de medidas;• Suporte e treinamento técnico operacional para clientes ópticos e operadores;• Logística orçamentária pessoal de deslocamento para atender clientes no território nacional.

Brasil

• Customer support and training, responsible for TOMRA products;• Responsible of technical maintenance of Reverse Vending Machines;• Repair of optical RGB systems, dynamic register system, SMD boards and electrical motors;• Personal traveling logistics budget to attend at entire Brazilian territory;• CAD 3D development for internal inventory.-• Realizar manutenção técnica em campo de Máquinas Automatizadas, RVM – TOMRA;• Reparo de sistemas ópticos RGB, sistemas de registro dinâmico automatizado, placas SMD e motores elétricos;• Atendimento e treinamento de clientes e responsáveis pelos produtos TOMRA;• Realizar logística técnica para atendimento de chamados em clientes em todo território nacional brasileiro;• Produção de peças em CAD 3D para inventário interno.

São Paulo, São Paulo

• Maintenance and tracking of internal banking network;• IP network, G-PON, Backbone and router operation;• Sharing work with other employees;• Test and quality of IT equipment. -• Realizar manutenção e monitoramento de redes internas dos bancos Santander e Bradesco;• Atuar com configuração de redes IP;• Validação e testes em equipamentos de telecomunicação (Ericsson e Huawei).

São Paulo E Região, Brasil

• Customer support in electronical security and CFTV products; • Quality test of electronical security equipment; • Maintenance of IP camera and access control.-• Suporte a clientes em projetos de segurança eletrônica e infraestrutura CFTV; • Teste de qualidade em equipamentos de segurança eletrônica; • Manutenção de câmeras IP e controle de acesso.

São Paulo E Região, Brasil

• Organization and structure of department of quality assurance; • Quality assurance of measurement equipment;-• Organização de setor de qualidade; • Testes instrumentos em instrumentos de medição;

Business Certificate, American Business

Mecânica De Precisão, Tecnologia Em Mecânica De Precisão, Tecnólogo Mecatrônico

Técnico Em Eletrônica, Técnico Em Eletrônica