Working on improving data visualization for our clients so they can make better decisions based on data.

Worked on improving the quality process on the catalog module, where I am responsible for:Testing new features and functionalities for the Catalog module;Accessibility tests and validation for new and existing features;Write automated tests for new and existing features;Review code from the devs, focusing on code testability;Interview potential new hires for the QA team;Code Review for unit, integration, and e2e tests.Tools: Cypress for e2e testing, Docker to ensure every test is running in the same environment, Git for version control, GitHub Actions for triggering the automated tests and builds, Postman for API testing and sending requests.

Worked on improving the quality process of themes and plugins that enables anyone to quickly create a website and increase their presence online. Where I am responsible for:Creating a guideline for writing automated tests using Cypress;Refactoring all the current automated tests to follow the guideline;Creating new documentation for the QA team and keeping it updated;Testing new features and functionalities for Neve theme, and Optimole plugin;Defining goals for the QA team in each quarter;Mentoring interns.Tools: Cypress for e2e testing, Docker to ensure every test is running in the same environment, Git for version control, GitHub Actions for triggering the automated tests and builds, Postman.

Worked on the refactoring of a legacy system that is used in over than 5 countries around the world to React framework with a global team where I was responsible for:End to end test automation implementation on a new project using Cypress;Research of tools to define the best tool that suits our needs on test automation;Creation and execution of tests scenarios to meet the acceptance criteria using BDD on TM4J;Ensure that the quality process was followed by all team members. Currently working on the creation of the front end of a new e-commerce that will be used by the company on more than 10 countries using React framework with a global team where I am responsible for:End to end test automation structure and implementation on a new project using Cypress;Ensure that the quality process is followed by all team members;Create and automate contract tests with Pact.js as the consumer side;Define the acceptance criteria for User Stories along with the PO;Creation and execution of tests scenarios to meet the acceptance criteria using BDD on TM4J;Integrate tests on the CI/CD pipeline;Warn the PM about the risks and bug prioritizations.Skills: Jira, TM4J, Azure DevOps, Typescript, Javascript, Cypress, Pact.js, Git, Docker, Postman.

Worked on a multi platform application for sales, and on the website to manage customers and sales where I was responsible for:Creating and maintaining test scenarios and test runs using Hiptest;Reporting bugs and creating changes request on Jira; Quality and testing mobile apps for Android and iOS;Creating and maintaining automated browser tests using Selenium;Helping developers to write unit tests and integration tests;Creating a maintainable automation test framework.Skills: Java, Selenium, Git, Docker, Jenkins

Second (last) level support for tracking system used by AMBEV;Problem investigation and troubleshooting using MsSQL;Responsible for reporting bugs and system failures using JIRA;Responsible for creating system improvements request;Responsible for creating and maintaining the knowledge base for the support team;Bug fixes validation;Assure customer satisfaction using Customer Success concepts.

Support to all computer environment (physical and virtual) for users on North and Latin America;Manage SCCM (automatization of software installation and updates);Manage virtual environments on the cloud (Citrix platform, VMWare, Hyper-V) to all computer on Bosch Group North America and Latin America;Manage the distribution of software security updates and group policies on SCCM for all computer on Bosch Group North America and Latin America;Manage access, publisher and configuration of app and VDI on a virtual environment.

Level 1 support to all users and IT-Partners on the GS-LA Bosch division;Management and cost reduction of IT tools and software;Management of IT assets and network users (using the CI-CAT tool); Support to SAP on end user, and SAP profile and role management (using IdM tool);Support the marketing department on internal communication tools.

Level 1 support to the customer;Track bugs on the system and gives a follow-up to the customer when the bug is solved;Share with the internal support team the solution of complex problems;Database intervention and maintenance using Firebird tools;Installation of software developed by the company;Clarifying customers questions.

Preventive maintainence on classroom's computers;Install new computers and run troubleshoots on old computers;Maintain I.T. Assets;Maintain classrooms and equipments;Maintain cable network.