Financial Operations Specialist
Wilmington, Massachusetts, United States
- Performed research and resolutions on ABSsolute and AMS AR systems of on-account AR balances with the goal of reducing unapplied credit growth, ultimately lowering on-account balances by over $150,000- Used extensive problem-solving skills to resolve over 2,200 Cherwell service requests from sales locations concerning payments, negative balances, and general inquiries- Built relationships with newly migrated locations to ease their transition to different accounting software, managing credit growth by using Billtrust and OnBase research systems- Created an evolving curriculum for the training and onboarding of future co-op hires in the AR department