Responsible for driving operational excellence and facilitating data-driven decision-making across departments, which include:- Collaborating closely with the Data Warehouse (DWH) team to ensure seamless data synchronization and optimal utilization, resulting in improved data accuracy and efficiency.- Designing, compiling, and publishing automation reports tailored to the requirements of various teams, enhancing monitoring and reporting capabilities and reducing manual effort.- Coordinating with IT and external vendors to drive new projects, such as system implementations and enhancements, ensuring successful delivery within project timelines.- Monitoring and optimizing the CLM platform for campaigns, identifying opportunities for improvement and implementing strategies that drive campaign effectiveness.- Collaborating with the Finance and Revenue departments on a monthly basis to ensure compliance with regulatory requirements and budgetary guidelines, contributing to accurate financial reporting and strategic financial planning.

- Collaborating closely with client CVM & IT teams (such as Telkom, XL Axiata, Indosat).- Overseeing daily campaign management operations, including campaign configurations, executions, reporting, and issue management.- Taking charge of new or upgraded system implementations, ensuring adherence to timelines, and completing initial system setups for client programs.- Conducting in-depth studies and analyses of program workflows and outcomes to offer feedback for development, identify best practices, and suggest potential improvements.- Providing consultancy services for new processes or enhancements to existing processes. Assisting in discovery analysis with clients and cross-functional teams to gather business requirements and data for determining appropriate implementation solutions.- Gathering and analyzing data to generate regular internal reports on program metrics.

Developing and managing internal applications; overseeing the Data Warehouse (DWH) output process, including developing and managing data mining and Extract, Transform, Load (ETL) processes using SQL and PL/SQL; tuning, caching, specifying Query Governing Thresholds, and optimizing reports; handling IT reporting.Achievement: Successfully developed the Centro Department Store Voucher System application.

Responsible for extracting, developing, and analyzing data for analysis purposes, as well as providing reports and statistics for Managers and AVP. Additionally, ensuring data balance is maintained between the sales and finance departments.

Business Planning Analyst Officer:Monitoring and analyzing Telco business news; extracting, storing, and condensing data from corporate databases to local databases; analyzing and processing data, generating reports, and distributing them to managers based on their information requirements regularly; providing accurate information to marketing decision-makers; maintaining the health of local databases.IT Administrator - Project Department:Developing, modifying, and managing internal team application systems; resolving application system issues; conducting daily system monitoring to ensure the integrity of systems and critical processes.

Responsible for IT support services, serving as the core visual designer for regional marketing campaigns, supporting the creation of creative campaigns or events, executing meeting coordination and production for regular marketing campaigns, coordinating with external vendors for event promotions and sponsorships, and providing internal team reports.