Aulia Rahmah

Aulia Rahmah Email and Phone Number

Customer Operation @ bipi (YC W22) - formerly Axross
Aulia Rahmah's Location
Bekasi, West Java, Indonesia, Indonesia
About Aulia Rahmah

Aulia Rahmah is a Customer Operation at bipi (YC W22) - formerly Axross.

Aulia Rahmah's Current Company Details
bipi (YC W22) - formerly Axross

Bipi (Yc W22) - Formerly Axross

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Customer Operation
Aulia Rahmah Work Experience Details
  • Bipi (Yc W22) - Formerly Axross
    Customer Service Officer
    Bipi (Yc W22) - Formerly Axross Mar 2022 - Present
    Jakarta, Indonesia
    What I do:• Engaging and patient responding to all types of customer inquiries and complaints using an omnichannel customer service platform.• Making customer complaint reports for evaluation of promotional programs and applications.• Handling verifications process of new registered customer by phone calls.• Sorting the data of eligible customer for promotional program.• Conducting surveys by phone calls to get feedback from customers regarding promotional programs and applications.• Market reasearch: competitor overview, analyzing current trending features by comparing other competitors.
  • Online Shoe Shop (@Mot_Ofc On Instagram)
    Order Fullfilment
    Online Shoe Shop (@Mot_Ofc On Instagram) Aug 2019 - Jul 2021
    Jakarta, Indonesia
    What I do:• Serving customer order for every ready stock order and pre-order stock on Whatsapp, Instagram, and E-Commerce Shopee.• Patient and friendly responding to all types of customer inquiries about product.• Handling E-Commerce Shopee: customer order, uploading product photos, and manage advertising• Making all order report for every week.
  • Pt. Pembangkitan Jawa Bali
    Research Internship
    Pt. Pembangkitan Jawa Bali Jan 2018 - Feb 2018
    Bekasi, West Java, Indonesia
    Intership at an electrical workshopWhat I do:• Handling weekly maintenance checks of power plant equipment.• Making report of weekly maintenance power plant equipment.

Aulia Rahmah Education Details

Frequently Asked Questions about Aulia Rahmah

What company does Aulia Rahmah work for?

Aulia Rahmah works for Bipi (Yc W22) - Formerly Axross

What is Aulia Rahmah's role at the current company?

Aulia Rahmah's current role is Customer Operation.

What schools did Aulia Rahmah attend?

Aulia Rahmah attended Universitas Sultan Ageng Tirtayasa.

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