Aumit Rayhan Email & Phone Number

Canada

As a Sea Import Coordinator, I played a pivotal role in overseeing import ocean freight and FTL cross-border shipments, with a specialized focus on automotive shipments originating from Japan. Tasked with managing logistics for various retail customers and overseas forwarding agents, I facilitated bookings and provided essential instructions to overseas agents for efficient shipment organization. I meticulously prepared shipping documents for pre-alert and customs brokers, ensuring compliance and smooth processes.To enhance profitability, I conducted in-depth analyses and implemented cost-effective service improvements for customers. Collaborating closely with shipping lines and trucking companies, I optimized routing strategies to guarantee the efficient delivery of automotive freight. Additionally, I maintained effective communication with warehouses, particularly regarding the receiving and shipping processes for LCL shipments.Throughout, my commitment to service excellence was unwavering and sustained through continuous coordination with operations and customer service teams. This dedication allowed me to successfully manage and cultivate robust relationships with customers and vendors, contributing significantly to the success of our operations, particularly in the specialized domain of automotive shipments originating from Japan.

Milton, Ontario, Canada

As an Ocean Import Operations Coordinator, I was responsible for overseeing the import ocean freight and FTL cross border shipments for various retail customers and overseas forwarding agents. I arranged bookings with customers and advised instructions to overseas agents to organize shipments while preparing shipping documents for pre-alert, customs brokers, and managing import shipment tracking and delivery. I maximized profit by analyzing cost-effective service improvisation for customers, managed routing with shipping lines and trucking companies to ensure efficient delivery of freight, and communicated with warehouses on receiving and shipping for LCL shipments. My focus on service excellence was maintained through ongoing coordination with operations and customer service, and I was able to successfully manage and maintain strong relationships with both customers and vendors.

Dhaka, Bangladesh

With a strong background in logistics and operations management, I oversaw FedEx's Ground, Hub, Fleet, and Outbound Airflight Operations. During the challenging Covid period, I ensured smooth operations, optimizing fleet operations for cost-effective delivery and pick-up. My expertise in planning outbound flights for faster gateway connections, coordinating with cross-functional teams, and ensuring compliance with regulatory bodies related to air transportation and customs helped to ensure that service-level agreements were met.My ability to address customer complaints expediently and ensure that customized requirements were met were key factors in my success. I analyzed operational performance and initiated corrective measures to meet KPIs, while also training new associates to ensure compliance with FedEx policies, Standard Operating Procedures (SOP), and other training requirements.Under my leadership, Net Service Level (NSL) increased from 63% to 87% in just one year, a testament to my ability to lead a team of 206 associates and drive success.

Dhaka, Bangladesh

In FedEx, as a key account manager of Cisco Inc I managed the overall follow-up of Cisco's Import on Record (IOR), Export on Record (EOR), and Third-Party Logistics (TPL) services. I oversaw the End to End Supply Chain, including Cage Operation, C&F Process, and Warehouse Management.I crafted customized delivery and supply chain optimization solutions, working closely with government offices such as the Ministry of Commerce, Bangladesh Customs, Bangladesh Telecommunication Regulatory Commission (BTRC), and Chief Controller of Import and Export (CCI&E) to ensure compliance with government regulatory requirements.Through my leadership and management, we were able to reduce overall lead time by 59%, improving efficiency and customer satisfaction. I led a team of 23 associates, providing training and mentoring to ensure they met Cisco's high standards of quality and excellence.

Dhaka, Bangladesh

As a Business Development Manager, I was responsible for developing key accounts such as Okaidi-France, Bluemax Banner UK, and Orchestra-France for Europe-bound Sea and Sea-Air Export freight from January 2016 to November 2017. I acted as a liaison between consignees, suppliers, and operations to ensure efficient service levels for the clients for SEA and Sea-AIR shipments. Additionally, I coordinated market analysis, researched trend identification, business mapping, and for EU countries. I procured the best rates from carriers to maximize profit while maintaining the fastest transit time. Through my efforts, I contributed to the growth of the company's revenue and reputation in the industry.

Dhaka, Bangladesh

As a Customer Relationship Manager, I was responsible for managing the customer relationship for Sea Export and Sea-Air Export freight business. My role involved overseeing off-dock port operations, shipping, and freight negotiations with necessary stakeholders. I was responsible for managing and maintaining various buyer accounts by facilitating sea export of goods from Bangladesh to ultimate destinations. I coordinated the approval process, bills of payment, credit schedules, and trade coordination with logistics stakeholders such as truck vendors and the CFS team. I generated shipping orders, HBLs, MBLs, invoices, stuffing reports, and pre-alerts through SAP. My contribution to the team helped to maintain strong relationships with key clients, improve operational efficiency, and ensure the timely delivery of goods to their intended destinations.

- Designed and analyze contents as per media trend.- Broadcast news and performed live.- Organized production materials.

Master Of Management, Logistics And Supply Chain Management

Education record