Andrew Aunan Email and Phone Number

Direct Enterprise Monitoring technology for Visa using Netcool, Impact, Everbridge, PPRC, Prognosis, ServiceNow. Complete daily rules file writing in regular expression with lookup file building for information being sent to impact and then ticketed. Everbridge user/group/calendar setup.

Umpire Coordinator: 2011-presentCoordinate and execute the following from year to year:-Attend monthly board meeting -Coordinating the schedule for umpires -Evaluating the umpires-Coordinating the training of umpires -Assisting with player agents interpreting local/district rules -Coordinate 2 tournaments during the summer - umpire my self at little league/Babe Ruth and American legion ______________________________________________________Coaching AA/AAA/Minors teams: 2009-present -Coordinate with parents on practice schedule - Strive for positive coaching experience- Make sure every child has a positive experience with the game - Strive for make the child a better baseball player along with playing with a team concept

Hire and manage coaches/players teams, coordinate tryouts and building of teams and help manage the teams with team coordinator.

I am the Sr. Software Engineer for Prime working with Netcool w/ web-top and Tivoli monitoring HTEMS/TEPS, and also ITCAM, also experience with sitescope I have built out IBM tivoli netcool from 7.2 to 7.3.1, 2014 I will be upgrading from 7.3.1 to 7.4 64 bit netcool with also setting up TDW tivoli data warehousing. we are building out the enterprise monitoring foot print from 17, 32 bit linux servers to 30+ 64 bit servers on Redhat VM's, by mid year 2015. . Also building out the ITM, having a hot standbye system, configured netcool to forward tickets automatically with ServiceNow tickecting software, Along with taking care of the day to day duties of Administration. Currently i am the Lead/SR and System Administrator with the Enterprise monitoring groupProduct currently working with netcool - writing rules in trapd and EIF, also automated rules to get forward straight through ticketing agent to end user. - supporting the relationship between netcool and ServiceNow through a gateway. ITNM ibm tivoli network monitoring (working in a POC mode)creating groups maps ITM ibm tivoli monitoring -creating situations which forward to netcool and the EIF rules fileISMBatch command line - creating new groups -adding up/down icmp ping tests writing custom rules for these traps

certifying new IBM/HP servers for all Wells Fargo and Waconia banks (4437).Planned and ran all meetings and workloads for the project including assisting the onsite personal from HP/IBM with their day to day responsibilities. Built and supported the OS for the certification, downloaded and installed the needed RPM’s and other software packages that where needed for the OS and new hardware support.Assisted the local Administrators with performance tuning with new servers. Worked with project 2007 and Visio 2003, along with all the new Microsoft 2007suite programs.

Completed daily operations with HPUX/Linux servers supporting users with db2, Oracle, SAP netbackup, VERITAS and many internally written software packages. Also supporting the users thru ticketing agent called remedy.Built and supported VM’s using the VSphere client and redhat satellite server Worked closely with the SAN/Backup team on building and maintaining 1T-10T mount points Wrote scripts to automate the build process for the VM’s and other style Linux boxes 6 month Patch cycle for both Linux/HPUX boxes both redhat 4 and 5 and Preformed on call duty’s every 5 weeks

UNIX Administrator (3/07 –Present)• Daily Operations with HPUX including o Installation, and Patch update management o Support of existing systemo On-call 24/7/360 o Performance tuningo Disk layout/configuration• Service Guard support• Data Center Consolidation project including:o Identification and Technical planning for servers to redeploy and decommissiono Physical preparation for server moveso Installation of new replacement serverso Decommission UNIX servero Reconfigure servers in new data center

• Daily Operations (HPUX, SUN, & Linux)• Installation and configuration of New environments Enterprise Backup Solution Lead • Implementation and administration of Corporate backup solution both SAN and local o Tape library selectiono Backup and recovery testing and verification• Yearly usage forecast and budgeting for tapes and backup solutions • Installation and configuration along with maintenance of Netapps SAN/NFS solutions Fault Management Implementation and Maintenance (8/00-1/06) • Technical lead for fault management project implementation• Software selection process• Software installation and configuration (HP Open View, Netcool, NeverCenter, and Telalert)• Ongoing configuration and maintenance Data Center Project Manager (10/99) • Requirements gathering for space, power, cooling and network• Backup power and UPS specifications• Timelines for build and management of vendors to that timeline• Overall budget management

Support Specialist II may-1996-june1998 • Responsible for supporting and supervising level 1 support personal (helpdesk) • Building all new images fro PC’s • Support basic levels of Novell and NT UNIX Administration June-1998-August-1999• Daily Operation (SCO, HPUX, NCR & Digital Linux)• Customized the backups and restores for Y2K• Tracking all server uptime and graphing it onto the intranet on a weekly basis (Novell, Unix &NT)Infrastructure upgrade company wide • Participated in upgrading all hardware/software in remote sales offices

• Upgraded all printing to Straight IP Printing, 100+ location 2000+ printers o Assign IP’s to the printers o Create all print Q’s in Novell, NT and UNIX • Also did a 9-month study on invoice printing and implemented a Xerox high speed printing solution.• Converting 5 of the company’s distribution centers to a SAP/R3 system with complete Barcode scanning and bar code • printing capabilities.o Setup all special print queues in UNIXo Configured printers in SAP/R3o Ensured a smooth rollout to the new system with no delays in shipping for the distribution center • Was responsible for a 9month study on invoice printer and implemented a Xerox high speed printing solution. Time saved each day 3-4 hours and $5000 a month in paper saved.• Was Responsible for training and maintaining good customer relations while working on-site with St. Paul Companies. Consistently exceeded expectations set by configuration department.