Interpret and explain information such as eligibility requirements, application details, and applicants' legal rights.Interview benefits recipients at specified intervals to certify their eligibility.Keep records of assigned cases, and prepare required reports.Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.Answer applicants' questions about benefits and claim procedures.Explain regulations, policies, or procedures.Interview employees, customers, or others to collect information.Record information about legal matters.Compile data or documentation.

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.Create, maintain, and enter information into databases.Use computers for various applications, such as database management or word processing.Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Receive payment by cash, check, credit cards, vouchers, or automatic debits.Answer customers' questions, and provide information on products and pricing.Help customers find the respected line to wait in.Issue receipts, refunds, credits, or change due to customers.Greet customers entering establishments.Answering Phones and Order tablets.Providing information to Managers, supervisors, co-workers, and subordinates by telephone, in written form, or in person.