Aundrea Mier Email & Phone Number

Tucson, Arizona Area

Glendale, Arizona

Responsible for negotiating and maintaining current accounts and groups. Constantly seeking new clients by prospecting new developing areas and companies. Continue to improve and strengthen client relationships. Work as a team to meet and exceed revenue goals. Partner with other departments in the hotel to provide a successful day to day operation for our employees and guests.

Orlando

Responsible for front desk schedules and assisted management team with payroll. Reorganized training program by meeting with lead trainers to decrease turnover and increase moral. Team leader for Rooms for Even More upgrade program and doubled revenue year over year. Performed Manager of Duty responsibility for pm and overnight shifts for the resort.

Checking guest in and out of the resort while settling guest accounts. Demonstrated ability to handle multiple tasks while addressing guest and cast situations with reservations, theme park tickets and dining.

Provided excellent customer service in a fast paced working environment. Handled reservations over the phone and in person in a courtesy and efficient manner. Independently handled guest complaint and problems effectively.