Aundria Webber Email & Phone Number

Little Rock, Ar, Us

United States

United States

Little Rock, Arkansas, United States

•Assigns all appropriate ICD-10-CM/PCS diagnosis and procedure codes, including External Cause of injury codes, as well as CPT procedure codes when appropriate.•Runs and monitors monthly abstracting reports to assure that all records are accounted for and that all data elements are abstracted on each patient visit.•Develop and complete physician coding queries•Research accounts that have failed in the billing/collection process due to issues surrounding diagnostic and procedure coding.

Little Rock, Arkansas Area

• Analyze data and reports to determine appropriate location to request medical records• Develop tracking and monitoring methods for medical record request• Provide suggestions for process improvement based on analysis of previous chart chase projects• Oversee all chart retrieval projects for Enterprise Quality & Risk Management department• Assume role as point of contact for providers and ROI (Request of Information) vendors• Educate, train, provide support to provider's staff of different methods to send medical records• Participate and lead special projects as needed

Little Rock, Arkansas Area

• Responsible for collecting and verifying the data of admitted trauma patients, as well as coding and entering this data into a database.• Perform case audits and reviews to ensure accuracy of data.• Abstract and code clinical data using ICD 10 PCS and National Trauma Data Dictionary.• Prepare data reports for review by management staff.• Attain follow-up data by reviewing medical records, physician notes and interviewing patients.• Compile, organize and report medical case data.

Little Rock, Arkansas Area

• Coordinates the collection and reporting of patient data to complete the Transplant Essential Data (TED) Forms required for the Center for International Blood and Marrow Transplant Research (CIBMTR) for autologous and allogeneic transplants with the clinical program.• Reviews and abstracts complex patient treatment and diagnoses data from electronic medical records (EPIC), databases and data collection forms.• Abstracts and codes information (electronic and paper-based) such as patient treatment and diagnoses.• Performs routine audits and resolves data queries with minimal errors to insure quality and completeness of the data collection processes. • Maintains and updates the required data as mandated by UAMS through the CIBMTR. • Complies with all policies and procedures as directed by CIBMTR, the National Marrow Donor Program (NMDP), Foundation for the Accreditation of Cellular Therapy (FACT) and other regulatory agencies associated with transplant data.• Serves as a liaison and reference resource to Physicians, Research Investigators, other staff members, and other organizations with questions about data collection or protocol procedures and requirements.

Little Rock, Arkansas Area

• Interviewed patients and relatives to obtain demographic and financial information required to complete the registration/admission process and recorded HIPAA compliant information into the electronic medical record system (EPIC).• Ensured financial protocols and requirements were met by reviewing account documentation for revenue cycling while providing patients access to services at UAMS facilities. • Developed and implemented denial avoidance plans and produced reports on revenue cycle functions to ensure timely resolution of financial errors.• Applied knowledge of current insurance and ICD-10 coding when verifying eligibility and confirming preauthorization was secured prior to patient admission.• Sought assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues and ensuring financial clearance of account.• Secured medical necessity and high risk pre-certification checks/verification in accordance with the Centers for Medicare & Medicaid Services federal requirements.• Verified third-party payor insurance coverage by phone, Medipac, AHIN, or other web-based insurance applications at the time of service or after final billing.• Maintained department productivity, accuracy, and quality assurance standards.

Sherwood, Ar

• Demonstrated in-depth knowledge of business practices and procedures, products, services and systems.• Generated revenue by managing orders for products/services from customers via outbound/inbound phone calls, faxes, and other electronic ordering systems.• Provided accurate and timely order status and pricing information to customers.• Delivered clear and concise external and internal communication regarding customer inquiries, questions and complaints.• Adapted to changing requirements of the position in fast-paced environment.• Achieved and retained the assigned Account's satisfaction.

Little Rock, Arkansas Area

• Assisted providers and Wal-Mart employees with claim issues such as incorrect payments, denials, authorizations, and appeals.• Worked with internal departments to resolve the claim issues and communicated resolution to the provider.• Provided on-going consultation and advice to key representatives including patient accounts and managed care departments, and helped in the generation, evaluation and selection of ideas to address concerns.• Continuously updated member and provider insurance information to ensure correct billing procedures.• Reviewed and explained member insurance coverage based on open enrollment and medical plan benefit requirements.

Little Rock, Arkansas Area

Customer Service Representative is responsible for answering telephone inquiries from customers in regards to their bills and cellular service; provided technical support troubleshooting on customer’s mobile device over the phone; effectively driving sales with a positive and professional attitude by offering customers upgrades and promotions with the extension of their contracts with the company.

Sherwood, Ar

Member Service Representative is responsible for collecting delinquent payments and retaining accounts in all lines of business; this included resolving requests, repackaging customer services, and providing customer support. Problem-solve and troubleshoot complex contract issues professionally; Responsible for billing and payment negotiations, as well as diffusing high-tension situations with clients.

Bachelor'S Degree, Registered Nursing/Registered Nurse

Associate’S Degree, Health Information/Medical Records Technology/Technician

Activities and Societies: American Health Information Management Association (AHIMA)

Bachelor’S Degree, Speech-Language Pathology/Pathologist

Activities and Societies: Alpha Kappa Alpha Sorority, Incorporated American Speech-Language-Hearing Association (ASHA)