Aung Thu Ya (Alex)

Aung Thu Ya (Alex) Email and Phone Number

ITIL v4® | PSM® | CCNA® | ECNP® | PMP | CCNP | MCSA | CLOUD @ Connect Gateway Company Ltd.
Aung Thu Ya (Alex)'s Location
Yangon, Myanmar, Myanmar
About Aung Thu Ya (Alex)

Hello there!Passionate IT professional with over 10 years of demonstrated experience in designing and Implementing various IT projects for both local and global organizations performing best results aligning company's vision and mission. Responsible for Infrastructure management and system performance with strong analytical and problem-solving skill.Excellence communication skill in Cross-functional collaboration with internal and external stakeholders in every aspects of Project Management, change management, and business transformation systems implementation. Bringing forth a motivated attitude and the ability to establish strong relationships. Result oriented strategic leader playing a vital role in ensuring the smooth operation and growth of an organization's technology systems and infrastructure.My specialties include quickly learning new skills and data network, security, compliance, big data, problem-solving, and leadership.

Aung Thu Ya (Alex)'s Current Company Details
Connect Gateway Company Ltd.

Connect Gateway Company Ltd.

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ITIL v4® | PSM® | CCNA® | ECNP® | PMP | CCNP | MCSA | CLOUD
Aung Thu Ya (Alex) Work Experience Details
  • Connect Gateway Company Ltd.
    Senior System Engineer
    Connect Gateway Company Ltd. May 2023 - Present
    Yangon, Myanmar
  • Hanley Group Hospital
    It Officer
    Hanley Group Hospital Mar 2022 - Dec 2022
    Laukine, Shan, Myanmar
    Setup an IT infrastructure for clinic and new hospital project including HIS software. Migrate existing infrastructure (Clinic) to new infrastructure (Hospital) with minimal service interruption. Maintain all hardware and software logs updated as per departmental working procedures. Led a team with innovative technology to improve customer service. Build IT SOP and workflow to improve IT services. Calculating budget for IT project implementation and working closely with stakeholders to complete… Show more Setup an IT infrastructure for clinic and new hospital project including HIS software. Migrate existing infrastructure (Clinic) to new infrastructure (Hospital) with minimal service interruption. Maintain all hardware and software logs updated as per departmental working procedures. Led a team with innovative technology to improve customer service. Build IT SOP and workflow to improve IT services. Calculating budget for IT project implementation and working closely with stakeholders to complete the project in time. Reviews vendor contracts and coordinates IT purchases (hardware, software and services) to ensure effective deployment of solutions aligned with user needs. Setting up Hospital Management System from initiation of Project to Delivery phase aligning with internal and external stakeholders for over 100 employees. Successfully managed the migration of corporate email services from Zoho Mail to Office 365, ensuring minimal disruption to business operations and improving overall email functionality and security. Show less
  • Dulwich College International
    Senior It Engineer
    Dulwich College International May 2019 - Aug 2021
    Yangon
    Manage all school IT equipment, Servers, and Networks to ensure maximum stability and minimum interruption. New IT Trends research: studying, purchasing the report in school relevant High-Tech devices, applications, and services. Responds to emergency situations as needed for the purpose of resolving immediate concerns. Create documentation of all IT equipment and maintain the asset lists for both campuses. Create system operating standards and procedures. Manage relationships with vendors… Show more Manage all school IT equipment, Servers, and Networks to ensure maximum stability and minimum interruption. New IT Trends research: studying, purchasing the report in school relevant High-Tech devices, applications, and services. Responds to emergency situations as needed for the purpose of resolving immediate concerns. Create documentation of all IT equipment and maintain the asset lists for both campuses. Create system operating standards and procedures. Manage relationships with vendors, subcontractors, and 3rd party providers. Own and drive IT projects and deliverables for the team. Administer and support Exchange Online, Microsoft Teams (including Teams Voice, Teams Rooms, Teams Channels), SharePoint, and OneDrive. Show less
  • Dulwich College Yangon
    It Engineer
    Dulwich College Yangon Nov 2017 - Apr 2019
    Yangon
    Work closely with IT Manager to define system requirements and goals, identify and resolve system issues and risks. Collaborate with Group network engineers to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes. Monitoring and testing the system performance, provide system statistics and reports. Utilize and maintain the helpdesk ticketing system, monitor and respond quickly and effectively to the requests from the helpdesk. Provide 1st… Show more Work closely with IT Manager to define system requirements and goals, identify and resolve system issues and risks. Collaborate with Group network engineers to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes. Monitoring and testing the system performance, provide system statistics and reports. Utilize and maintain the helpdesk ticketing system, monitor and respond quickly and effectively to the requests from the helpdesk. Provide 1st and 2nd level support and resolve problems to the end user's satisfaction. Keep track of all IT equipment. Perform data backup and restore process. Show less
  • Visco
    Project Sales Executive
    Visco Mar 2017 - Oct 2017
    Yangon, Myanmar
    Managing the sales of IT & Low Voltage Systems, providing clients with quotations and negotiating the terms of an agreement, and close sales. Strengthening business relations with the existing clients and Establishing relationships with MEP and Consultants. Recommending new clients who could benefit from our products in a designated region and dealing with different brands of ELV Systems. Full knowledge of the ELV systems such as CCTV, PA, Access Control, Data Network, Fire Alarm, PCS, PABX… Show more Managing the sales of IT & Low Voltage Systems, providing clients with quotations and negotiating the terms of an agreement, and close sales. Strengthening business relations with the existing clients and Establishing relationships with MEP and Consultants. Recommending new clients who could benefit from our products in a designated region and dealing with different brands of ELV Systems. Full knowledge of the ELV systems such as CCTV, PA, Access Control, Data Network, Fire Alarm, PCS, PABX. Preparing reports, collecting, analyzing, and summarizing sales information to BOD. Show less
  • Myanmar Project Management Center (Mpc)
    It Manager
    Myanmar Project Management Center (Mpc) Sep 2015 - Nov 2016
    Yangon
    Implement the IT Infrastructure for new office location. Plan, organize, control and evaluate IT and electronic data operations. Inspiring the artwork for media & advertising. Design, develop, implement and coordinate systems, policies and procedures. Ensure security of data, network access and backup systems. Control the Learning Management System (Teamie). Manage the AD Server, File Server, Printer Server. Manage the Wireless Network System. Deal with local and oversea IT system vendor (MPT… Show more Implement the IT Infrastructure for new office location. Plan, organize, control and evaluate IT and electronic data operations. Inspiring the artwork for media & advertising. Design, develop, implement and coordinate systems, policies and procedures. Ensure security of data, network access and backup systems. Control the Learning Management System (Teamie). Manage the AD Server, File Server, Printer Server. Manage the Wireless Network System. Deal with local and oversea IT system vendor (MPT, YTP, Ooredoo, Teamie, Prometric). Implement and maintenance up Learning Management System from initiation of Project to Delivery phase aligning with internal and external stakeholders. Show less
  • Myanmar Imperial University (Miu)
    It System Adminitrator
    Myanmar Imperial University (Miu) May 2013 - Aug 2015
    Yangon
    Implement the IT Infrastructure for new campus location. Maintaining the company's IT network, servers and security systems. Investigating and diagnosing network problems. Control the CCTV system and captive portal (pfSense). Manage the user ID for all students, staff and guest (above 200 users). Control the PA (Public Address) system. Manage the Wireless Network System and network printers. Monitoring & controlling the network traffic and bandwidth. Setting up HR management System from… Show more Implement the IT Infrastructure for new campus location. Maintaining the company's IT network, servers and security systems. Investigating and diagnosing network problems. Control the CCTV system and captive portal (pfSense). Manage the user ID for all students, staff and guest (above 200 users). Control the PA (Public Address) system. Manage the Wireless Network System and network printers. Monitoring & controlling the network traffic and bandwidth. Setting up HR management System from initiation of Project to Delivery phase aligning with internal and external stakeholder for over 50 employees. Show less
  • Zillion Computer & Internet Services
    System Engineer
    Zillion Computer & Internet Services Apr 2009 - Feb 2013
    Yangon
    • Hardware and software installation, upgrades and maintenance.• Troubleshooting and supporting for Desktop PCs, Notebooks, Printers, Scanner.• Dealing With External Supplier For IT Services and Products• Installation of wireless LAN and network printers.• Set up the long range internet connection for clients and Maintenances for their network.• Updating and Managing for Antivirus Software.• Preparation of OS images (Microsoft Windows, Standard software) for mass cloning… Show more • Hardware and software installation, upgrades and maintenance.• Troubleshooting and supporting for Desktop PCs, Notebooks, Printers, Scanner.• Dealing With External Supplier For IT Services and Products• Installation of wireless LAN and network printers.• Set up the long range internet connection for clients and Maintenances for their network.• Updating and Managing for Antivirus Software.• Preparation of OS images (Microsoft Windows, Standard software) for mass cloning to different models of desktop and notebooks• Installing and Monitoring Cyber Café Management Software such as HandyCafe, CafeZee• Setting up Wireless Router on Client Sites Show less
  • Ghani Win Co.,Ltd
    Assistant It Technician
    Ghani Win Co.,Ltd Apr 2006 - Apr 2009
    Maintenance Critical OSInstalling Application SoftwareUpdate The Computer Hardware And Report The Senior ManagerPurchase For IT Support Items (e.g. Printer, Scanner, Copier, Printer Ink, Projector, Desktop PC, Laptop PC etc)

Aung Thu Ya (Alex) Skills

Microsoft Office Desktop Publishing Technical Support Wireless Networking Computer Hardware Operating Systems It Service Management Troubleshooting Networking Computer Network Operations Cable Networks Computer Maintenance Antivirus Laptops Html Microsoft Operating Systems Internet Customer Service Active Directory Project Management Management Printers Network Administration Dns Dhcp Tcp/ip Microsoft Exchange Routing Switches Domain Name System Internet Protocol Suite Printer Support Computer Software Training It Hardware Support Computer Literacy Cisco Identity Services Engine Cisco Advanced Malware Protection Vmware Smoothwall

Aung Thu Ya (Alex) Education Details

Frequently Asked Questions about Aung Thu Ya (Alex)

What company does Aung Thu Ya (Alex) work for?

Aung Thu Ya (Alex) works for Connect Gateway Company Ltd.

What is Aung Thu Ya (Alex)'s role at the current company?

Aung Thu Ya (Alex)'s current role is ITIL v4® | PSM® | CCNA® | ECNP® | PMP | CCNP | MCSA | CLOUD.

What schools did Aung Thu Ya (Alex) attend?

Aung Thu Ya (Alex) attended University Of Yangon, University Of Yangon.

What skills is Aung Thu Ya (Alex) known for?

Aung Thu Ya (Alex) has skills like Microsoft Office, Desktop Publishing, Technical Support, Wireless Networking, Computer Hardware, Operating Systems, It Service Management, Troubleshooting, Networking, Computer Network Operations, Cable Networks, Computer Maintenance.

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