Organized and processed 100-300 explanation of benefits (eob’s) daily, filed in the insurance poster cue in Dashboard. Dashboard is an electronic medical records system. Prioritized and processed 300-600 patient payments daily, filed in the patient payment poster cue. Analyzed and researched any misfiled documents, performing searches for patients, check numbers, receipt numbers and date of service. Notified correct departments about misfiled documents and requested additional information when needed. Entered weekly deposits from practice bank statements into Dashboard, creating a deposit slip to scan into practice file. Maintained low document totals in poster cues on a daily basis. Posted insurance payments from explanation of benefits (eob’s) and online healthcare claims payments (835’s) in Altapoint. Altapoint is an online billing software program. Responsible to enter patient payments toward patients accounts, from checks and cash/credit card receipts. Identified correct patient account, date(s) of service and procedure code(s). Worked and maintained credit balance report on a weekly basis. Applied payment credit amounts from patients account to outstanding balances.

Provided excellent customer service, prepared and packaged food, stocked supplies, kept an orderly workplace. Supervised and provided leadership in the area of individual duties. Counted and prepared employee cash drawers and daily deposits. Verified and entered daily cash, checks and credit card amounts in McDonald’s online computer system. Totaled and entered daily food waste in online computer system. Planned and organized the daily task and employee workstation checklist. Developed and coordinated daily workstation list and daily cleaning checklist, to complete prior to end of shift.Crew Member June 2012-October 2012

Filed and faxed documentation, sorted mail, mailed packages, called doctors’ offices for additional documentation, interpreted and used software documentation, entered data in Onbase system, retrieved data from MCS (Medicare Carrier System)

Answered phones, greeted patients, scheduled appointments, requested charts, sorted mail, organized appointment charts, checked patients in

Provided excellent customer service by cashiering, assisting customers, preparing food, packaging food, washing dishes, and stocking shelves