As a Member of the Board of Visitors at Georgia Gwinnett College's School of Liberal Arts, I play a vital role in advising the dean on academic programs, curriculum development, and strategic planning. Additionally, I serve as an ambassador for the school, promoting its mission and achievements to internal and external stakeholders. I contribute to fundraising efforts, cultivate donor relationships, and participate in program reviews to ensure academic excellence. Moreover, I facilitate networking opportunities and professional development activities for students, faculty, and alumni while fostering community partnerships to enhance the school's impact.Skills:• Advisory and strategic planning• Advocacy and stakeholder engagement• Fundraising and resource development• Program assessment and evaluation• Networking and community partnerships

In my role as a Vintage Pinup Artist & Performer at The Dizzy Gypsy Pinup, I've established a significant presence in the local and regional pinup and car culture/lifestyle scene, with publications in five popular national magazines and contributions to local fundraising calendars and yearbooks for nonprofit organizations. As a principal member of the planning committee for the Joy Ride for Greene Fundraiser Car Show 2021, held at Coolray Field, I coordinated arts vendors, pinup models, and photographers. Additionally, I collaborate with industry professionals to create captivating pinup photoshoots and model collections, contributing to marketing and publication efforts. With a commitment to professionalism and a passion for the vintage genre, I perform and pose onstage for various pinup events, many of which benefit nonprofit and community organizations, showcasing my dedication to this artistic form.Skills:• Creative collaboration and coordination• Publication and media exposure• Event planning and coordination• Branding and marketing• Performance and public speaking

As a Marketing, Design & Business Operations Consultant at The Dizzy Gypsy Creative Consulting Services, I collaborate with small businesses, nonprofits, and individuals in creative and arts-related industries to enhance their operational efficiency and marketing strategies. In a long-term contract with a local retailer, I revamped HR procedures, streamlined business processes, improved marketing reach, and facilitated new customer development. Additionally, I implemented a new Point-of-Sale system and optimized the integrated e-commerce website to boost sales. Furthermore, I introduced an electronic inventory system with barcode scanning to improve inventory management.Skills:• Business operations analysis and improvement• Human resources procedure optimization• Marketing strategy development and implementation• E-commerce website management and optimization• Inventory management system implementation

As the Owner and Director of The Dizzy Gypsy, I've spearheaded the development of a vibrant art and music community centered around the Historic Lawrenceville Square and the Lawrenceville Entertainment District. In addition to fostering a grassroots creative community, I've championed fair compensation for artists, collaborating with over 120 local artists to elevate their work. I've curated and hosted numerous multi-artist and solo art shows, managing all aspects from curation to event sales. Moreover, I've overseen the day-to-day operations of both a brick-and-mortar gallery and a mobile art business, handling everything from contract negotiations to marketing and ecommerce sales. By forging strong relationships with community leaders, local businesses, and educational institutions, I've connected Dizzy Gypsy artists with valuable resources and career support. Additionally, I've collaborated with organizations like the Gwinnett County Entrepreneurship Center and Georgia Gwinnett College to host events and focus groups aimed at enhancing career opportunities for artists. Furthermore, I've curated art installations in local businesses and venues, fostering an art-supportive environment for both artists and business owners.Skills:• Community building and engagement• Artist management and curation• Business operations and management• Relationship building and networking• Event planning and management

As the Chair and Founding Member of the Lawrenceville Arts Commission, I played a pivotal role in establishing and shaping the mission and structure of the city's inaugural public arts organization. Leading a seven-member commission, I drafted official ordinances and bylaws presented to the City Council, serving four consecutive terms as Chair. I oversee monthly public meetings, ensuring efficient proceedings under Robert's Rules of Order. Spearheading community-driven initiatives, I've facilitated public art projects, including the acclaimed "Lawrenceville Blooms" Community Mural. Collaborating with city departments and officials, I guide the commission's direction and annual initiatives, managing a $250,000 budget for public art creation and placement. Moreover, I initiated the "Downtown Lawrenceville Rocks" outreach program, offering free art projects to community members of all ages at city events, fostering creative placemaking for community enhancement.Skills:• Leadership and governance• Strategic planning and policy development• Community engagement and outreach• Project management and implementation• Budget oversight and financial management

As a Member of the CGHS School of the Arts Advisory Board at Gwinnett County Public Schools, I've played a vital role in shaping the fine arts curriculum and opportunities for Central Gwinnett High School Fine Arts Academy students. Through recommendations and presentations, I've provided mentorship and advisement to students, fostering their career development in the arts. Additionally, I've actively participated in annual Career Days events, offering insights and guidance to students seeking careers in the arts. In collaboration with the SOTA Director and faculty, I've contributed to the planning and development of the new School of the Arts magnet school, ensuring its success and accessibility to students from across Gwinnett County. By connecting students with community members, businesses, and mentors, I've facilitated valuable opportunities for their post-graduate careers in the arts.Skills:• Curriculum development and advisement• Student mentorship and advisement• Event planning and participation• Collaboration with school faculty and administration• Community engagement and networking

As an Arts & Event Consultant for Mosaic Georgia (formerly Gwinnett Rape Crisis Center) - specifically their Mosaic Masterpieces Fundraiser 2023 - I spearheaded the coordination and execution of this crucial nonprofit event within a short-term consulting capacity. Taking charge of the event project plan, I facilitated all aspects of the fundraiser, from recruiting and engaging artists to acquiring, cataloging, and pricing artwork for the auction. I collaborated closely with Mosaic Georgia staff, contractors, vendors, and artists to ensure the event's success, including planning installations at the Lawrenceville Arts Center and securing food donations from local restaurants. Additionally, I managed onsite operations during the event and oversaw art delivery to purchasers, while also contributing to marketing efforts. Following the event, I played a key role in financial reconciliation and expressing gratitude to contributors, vendors, and donors.Skills:• Event planning and coordination• Project management• Vendor and stakeholder management• Marketing and promotional strategies• Financial management and reconciliation

As the Marketing Lead Consultant for Mosaic Georgia, I developed and executed a targeted marketing plan to enhance visibility across diverse audiences, including survivors of abuse, potential donors, organizations seeking sexual abuse prevention training, and nurses interested in SANE certification. I established online marketing platforms and implemented a long-term Marketing Calendar to streamline social media and event postings, ensuring comprehensive coverage of all programs. Additionally, I recruited and mentored a marketing intern, contributing to the expansion of Mosaic's marketing efforts. Through detailed analytics, I demonstrated significant growth in Mosaic's social media reach, presenting insights to the Executive Staff for strategic decision-making.Skills:• Marketing strategy development• Audience segmentation and targeting• Social media management• Team leadership and mentorship• Data analysis and reporting

As the inaugural Business Operations Director for a burgeoning local restaurant group, I managed comprehensive human resources, accounts payable & receivable, and other operational processes for three restaurants, an event venue, a food truck, and catering operations, overseeing 160 employees. I handled payroll, benefits administration, and policy development, ensuring compliance with health and safety regulations, including obtaining ServSafe certification. Amidst the Covid pandemic, I developed and implemented response strategies, providing critical support to employees and managing operational transitions. Additionally, I oversaw technology implementation, regulatory compliance, and facilitated the launch of new locations.Skills:• Business operations management• Human resources administration• Policy development and implementation• Crisis management and response• Financial management and regulatory compliance

During my short-term contract as a User Experience & Information Architecture Designer at AT&T, I collaborated closely with product owners, business analysts, and developers to design user interactions for the myAT&T flagship mobile app, adhering to industry standards and business requirements. Utilizing tools like Axure RP and MS Visio, I created wireframes, prototypes, and design specifications to effectively communicate user interaction concepts. I also contributed to the design debut of the myAT&T app for wearable devices and adapted to various project methodologies, including Agile and Waterfall, to manage multiple projects concurrently.Skills:• User experience design for mobile applications• Collaboration with product owners and development teams• Wireframing and prototyping• Agile project management methodology• Designing for wearable devices

During my tenure as a User Experience/Interaction (UX/UI) Designer & Consultant at UnitedHealth Group/Optum Global Solutions, I collaborated with stakeholders and cross-functional teams to design user interactions for new site capabilities, utilizing user research and business requirements to create wireframes, prototypes, and design specifications. I facilitated the translation of user research findings into actionable interaction concepts, ensuring usability and appeal. Additionally, I conducted user research and advocated for user needs in a dynamic business environment, while also balancing business realities.Skills:• User experience design• Collaboration with stakeholders and cross-functional teams• Wireframing and prototyping• Usability testing and feedback analysis• Adaptability in a fast-paced environment

As an Enterprise Interactive Design & Technical Consultant at Taleo, I collaborated directly with prestigious clients such as US Bankcorp, Credit Suisse, Royal Bank of Scotland, Volkswagen Group of America, HP, CDW, Yahoo!, and others, assessing design needs, scoping projects, and implementing branding solutions. I produced design collateral including sitemaps, wireframes, and mockups, ensuring a cohesive user experience. Additionally, I provided training on Taleo Recruit Career Section and OnBoarding processes, conducted client training sessions, and co-created branding programs for clients like Fairmont Raffles Hotels International, Red Bull, and H&M. I fostered cross-departmental relationships, promoting client success and implementing streamlined processes to enhance efficiency. Furthermore, I developed high-quality client demonstrations for global clients such as JP Morgan Chase, focusing on improved usability and branded design.Skills:• Interactive design and technical consulting• Client relationship management• Project scoping and planning• Design collateral creation (sitemaps, wireframes, mockups)• Branding implementation within software systems

Learn.com was later acquired by Taleo, where I continued in the same position with a different job title.

As Director of eCommerce at Ryder Fleet Products & Safety Services, I led all aspects of the e-commerce websites, www.ryderfleetproducts.com and www.rydersafetyservices.com, generating $7 million in annual online sales. Collaborating with the Marketing Director, I crafted targeted online marketing strategies for our diverse customer base of over 15,000 subscribers. Leveraging insights from a comprehensive user experience survey and Google Analytics, I optimized website performance and redesigned the email marketing program to boost ROI. Spearheading a project to assess platform migration feasibility, I presented findings to the executive team and collaborated on initiatives such as the Ryder University Online Learning System and PCI-compliant online credit card processing. Managing a team of eight, I ensured seamless operations, emphasizing strategic planning, customer segmentation, and data-driven decision-making.Skills:• E-commerce website management• Strategic planning and execution• Online marketing strategy development• User experience survey design and analysis• Project management and stakeholder collaboration

As a Usability & Information Architect & Consultant, I collaborated closely with clients like Cingular Wireless/AT&T Mobile, Sony BMG, and JP Morgan Chase to design intuitive web-based application user experiences. Leading a multidisciplinary team, I oversaw the entire design process from user needs analysis to end-user validation. My role involved advocating for usability needs through user-based case studies, gathering business requirements, and creating user interfaces aligned with industry standards and client branding guidelines. Additionally, I managed user documentation, implemented web-based training tools, and conducted user testing activities to ensure optimal product quality. My expertise in usability analysis, stakeholder collaboration, user interface design, team leadership, and user testing facilitated successful project outcomes.Skills:• Usability analysis and advocacy• Stakeholder collaboration and client management• User interface design and development• Team leadership and management• User testing and analysis

I was originally contracted with Imaging Technologies, which rebranded as SynQ Solutions then was acquired by Archway Marketing during my tenure, where I continued in the same role in a full-time capacity.

In my role as Internet Specialist Program Director at Lanier Technical College, I led program coordination, curriculum development, and faculty recruitment efforts, ensuring seamless operations and academic excellence. I provided comprehensive academic and career advisement to students, spearheaded the development of degree programs, and successfully secured grants to enhance educational initiatives. Additionally, I managed website redesign projects and provided technical support for online learning tools, while also developing a proprietary Content Management System to streamline website management.Skills:• Program coordination and management• Curriculum development• Student advising and career counseling• Grant writing and grant management• Website redesign and project management

In my capacity as Assistant to the Director of Educational Technology at the Southern Regional Education Board, I orchestrated event planning and coordination for high-profile meetings, engaging university presidents, governors, and state and U.S. Congressional members in impactful learning events. Utilizing my expertise, I developed and deployed web-based tools to optimize event efficiency. I spearheaded the design, administration, and analysis of education surveys, fostering data-driven decision-making. Additionally, I provided design assistance and oversaw quality assurance for the Spotlight on Algebra Teacher Professional Development eLearning Course, ensuring a seamless experience for 72 participants. Streamlining communication across diverse networks, I facilitated efficient collaboration via digital platforms. Moreover, I managed budgeting, procurement, and technology distribution for the APNexus grant project.It was during my work at SREB with education and community leaders, I decided to pursue my Master's Degree in Information Technology in order to begin a career in higher education.Skills:• Event planning and coordination• Web-based tool design and implementation• Survey design, administration, and analysis• Quality assurance and usability testing• Communication coordination across diverse networks

After completing my internship as a Juvenile Detention Counselor Intern toward my Bachelor of Science in Psychology, I was hired full-time as the Human Resources & Business Operations Specialist, starting my career in HR and Business Operations.