Aurangzab Younis Email & Phone Number

London, United Kingdom

Assisting clients of Neopay’s Virtual Compliance Service product with: Written and verbal ad-hoc queries Document review Policies and procedures Training Annual audits Researching and preparing updates on regulatory changes to be distributed internally and to clients Assisting the Operations team in preparing and submitting FCA authorisation applications for client firms. Assisting with and conduct regulatory audits, including document review and analysis, and produce a written report of the findings. Producing and updating training materials on various different regulatory subjects and delivering training to clients as and when required. Chairing regulatory workshops to assist clients with business development in terms of licencing and requirements, and to map out control frameworks.Keeping up to date with current UK and EU regulation and changes which may occur or have occured.

London, United Kingdom

On boarding new clients following KYC procedures, ensuring excellent service standards are maintained. Providing subject matter expert support regarding client on boarding, customer verification and identification checks. Administrating client accounts with correct tact and decorum ensuring compliance standards are exceeded. Investigating and resolving all banking and payment related queries. Key Achievements:Successfully on boarding non- face to face clients, ensuring enhanced due diligence is executedReviewing client data, validating and verifying passports & national ID Cards, selfies, POI and POA documentationSuccessfully overseeing all Sanction and PEP screening, AML checks & KYC reviewsExecuting regular internal audit and compliance checks, providing internal training to improve process’sSuccessfully creating internal process manuals and defining procedures with key focus on AML-CTF and sanctionsSuccessfully leading client operations team, ensuring all client on boarding, banking & payment operations is executed to the highest standards Supporting MLRO and senior stakeholders with improvements of policies and proceduresConstantly testing new products and features, investigating and resolving technical bugs where necessary Successfully supervising all client operations, including client interaction using Zendesk to communicate, investigate and resolve all client queries and complaints.

London, United Kingdom

Consistently provided key support to the compliance department, using relevant mechanisms and practices to support and maintain the improvement of compliance-risk frameworks, with specific focus on CTF & Sanctions, AML and ABC. Sanction Screening, blocking or flagging prohibited transactions to comply with sanction laws. Transaction Monitoring, flagging suspicious account activity. In addition, worked using various watch lists including PEP’s, OFAC HMT, and UN. Worked to strict SLA’s and KPI’s. Analysed data and adopted a risk-based approach to ensure compliance levels were met. Maximised efficiency and profitability by innovating processes and procedure to minimize client loss. Monitoring of the financial crime and sanctions mailbox to ensure relevant queries are dealt with and escalated where necessary, Liaising with various banking providers maintaining relationships and service standards.

London

Responsible for the provision of excellent customer services, using well developed interpersonal skills to perform on boarding, customer verification, security and identity checks and associated administration. Handled accounting transactions such as withdrawals, deposits and transfers with appropriate tact and decorum. In addition, dealt effectively with foreign currency including USD, EUR and GBP. Successfully processed and investigated high volumes of payments including FX, SWIFT, CHAPS, BACS and SEPA & international cross-border payments requests. Monitoring transactions to minimise risk and ensure high levels of compliance are maintained alongside performing AML and KYC checks. Supervised all payment operations including reconciliations and settlements.

London, United Kingdom

I was responsible for maintaining all communication and customer services between clients and staff. This included working with client withdrawals, deposits and transfers. I maintained positive customer service throughout the company, often communicating with clients in person as well as over the telephone. Receiving the highest customer satisfaction rating for three consecutive quarters. My communication skills needed to be strong, and often I reached out to clients to process certain administrative duties, and followed up to provide proper on-boarding support. The knowledge of all banking operations were required, and I was an effective member of the team during my time here, processing all transactions, as well as providing resourceful customer support.Performing customer verification, security and identification checks, recording all information onto the database (KYC). Conducting meticulous AML and anti-fraud checks when on boarding new clients, escalating SAR’s when necessary. Overseeing a consistent level of compliance is kept at all times through carrying out audits of documentation. Handling FX, cheque, payment and account reconciliations & settlements, additionally processing complex client payment requests such as SWIFT, CHAPS and BACS. Displaying competency using several software systems, including Back and Front Office functions. Managing and leading branch staff, setting up daily operations. Providing staff training and monthly appraisals.

London

Processed new loan applications, client on-boarding (KYC), portfolio administration and daily account reconciliations and settlements with superb customer service. Built strong relationships to liaise closely with internal departments, lenders and borrowers on a daily basis. Calculated repayments, rollovers and interest charges. Demonstrated attention to detail across administrative duties, built on relationships with clients, stakeholders, and more.

Diploma In Vehicle Maintenace And Repairs, Mechanical Engineering

Vehicle Maintenance and Repairs.

8 Gcse Grades Including Maths English And Sciene, Secondary Education

Achieved 8 GCSE grades C including Maths English and Science