Aura Vega, M.Ed., Copc
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Aura Vega, M.Ed., Copc Email & Phone Number

Program Manager - Vendor Ops @ Samsara | Driving Operational Excellence at Samsara
Location: Atlanta Metropolitan Area, United States 8 work roles 2 schools
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Role
Program Manager - Vendor Ops @ Samsara | Driving Operational Excellence
Location
Atlanta Metropolitan Area, United States

Who is Aura Vega, M.Ed., Copc? Overview

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Quick answer

Aura Vega, M.Ed., Copc is listed as Program Manager - Vendor Ops @ Samsara | Driving Operational Excellence at Samsara, based in Atlanta Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Aura Vega, M.Ed., Copc.

Aura Vega, M.Ed., Copc previously worked as Ops Program Manager: Vendors - Content Moderation - Product Delivery at Samsara and Safety Review Customer Support Manager at Samsara. Aura Vega, M.Ed., Copc holds Master Of Education - Med from Columbia College (Sc).

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Email format at Samsara

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Samsara

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Profile bio

About Aura Vega, M.Ed., Copc

As a COPC Certified Outsourced Operations Leader and Program Manager of Vendor Operations at Samsara, I lead cross-functional teams to deliver revenue growth and retention, improve processes and products, and exceed customer experience expectations. I am experienced in project and program management, vendor management, online facilitation/training and hold a Master of Education degree.I work closely with Engineering and Product to execute testing, collect customer feedback, and optimize UX for Samsara's platform. I also champion actionable insights and data-driven decisions using Tableau, and Databricks. Additionally, I manage both global internal teams and vendor relationships, ensuring quality, compliance, and scalability. I am passionate about learning new skills, solving complex problems, and creating value for Samsara and its customers.

Listed skills include Leadership, Customer Experience, Quality Management, Auditing, and 45 others.

Current workplace

Aura Vega, M.Ed., Copc's current company

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Samsara
Samsara
Program Manager - Vendor Ops @ Samsara | Driving Operational Excellence
AeroLeads page
8 roles

Aura Vega, M.Ed., Copc work experience

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Ops Program Manager: Vendors - Content Moderation - Product Delivery

Current

San Francisco, California, Us

Jan 2022 - Present

Safety Review Customer Support Manager

San Francisco, California, Us

Aug 2019 - Dec 2022

Safety Review Customer Support Specialist

San Francisco, California, Us

★ Hired to build foundational and functional omnichannel global customer support teams to deliver revenue growth for paid add-on services and upsells. Successfully launched the team to deliver $10M in revenue with continued ARR and renewals with a working book of business valued at $64M.★ Works cross-functionally with Product and Engineering to execute AB testing from customer feedback loops, team members, internal systems and data for product improvements, feature request offerings and refreshes.★ Champions actionable insights and optimization of UX customer platform changes for product monitoring, document management, new purchases and billing.★ Delivers updates and executive presentations to all levels in the organization as well as direct customer leadership interfacing through WBRs, QBRs and ad hoc communication requests.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT SAMSARASamsara is a cloud-based fleet management solution that offers features that include GPS tracking, trailer tracking, dashboard AI camera, routing and dispatch.

Jun 2019 - Aug 2019

Social Media Qa Analyst Lead

Kirkland, Washington, Us

Jun 2018 - Jun 2019

Lead, Vcs Project Coordinator And Social Media

Seattle, Wa, Us

Sep 2016 - Jan 2018

Student Acquisition & Senior Project Coordinator

Schaumburg, Illinois, Us

Sep 2014 - Feb 2016

Assistant Director Of Admissions & Student Acquisition Lead

Savannah, Ga, Us

May 2012 - Aug 2014
2 education records

Aura Vega, M.Ed., Copc education

Master Of Education - Med

Columbia College (Sc)

Bachelor Of Arts - Ba

Columbia College (Sc)
FAQ

Frequently asked questions about Aura Vega, M.Ed., Copc

Quick answers generated from the profile data available on this page.

What company does Aura Vega, M.Ed., Copc work for?

Aura Vega, M.Ed., Copc works for Samsara.

What is Aura Vega, M.Ed., Copc's role at Samsara?

Aura Vega, M.Ed., Copc is listed as Program Manager - Vendor Ops @ Samsara | Driving Operational Excellence at Samsara.

Where is Aura Vega, M.Ed., Copc based?

Aura Vega, M.Ed., Copc is based in Atlanta Metropolitan Area, United States while working with Samsara.

What companies has Aura Vega, M.Ed., Copc worked for?

Aura Vega, M.Ed., Copc has worked for Samsara, Appen, Emory Healthcare, Amazon, and Keypath Education.

How can I contact Aura Vega, M.Ed., Copc?

You can use AeroLeads to view verified contact signals for Aura Vega, M.Ed., Copc at Samsara, including work email, phone, and LinkedIn data when available.

What schools did Aura Vega, M.Ed., Copc attend?

Aura Vega, M.Ed., Copc holds Master Of Education - Med from Columbia College (Sc).

What skills is Aura Vega, M.Ed., Copc known for?

Aura Vega, M.Ed., Copc is listed with skills including Leadership, Customer Experience, Quality Management, Auditing, Social Media, Public Speaking, Accounting, and Executive Level Communication.

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