Aurelia S. Email & Phone Number

Canada

Toronto, Ontario, Canada

*Conducting on-site and remote training across the US, Canada, and the UAE to ensure professionalism and client satisfaction.*Expertly mapping client HR processes to CMiC system, creating detailed Business Process documents for streamlined operations.*Demonstrating desktop and mobile app versions during presentations for HR, Talent Management, and Employee.

Markham, Ontario, Canada

*Created and outlined tests to be included in test plans for user acceptance testing (UAT).*Conducted UAT as well as functional and non-functional requirements testing on system. *Partnered with HR Systems Coordinator to apply standard operating procedures in creating templates for Staff e-Rostering.*Established relationships with end users to ensure ease.

Markham, Ontario, Canada

*Creating and outlining tests to be included in test plans for user acceptance testing.*Partnering with HR Systems Coordinator to apply standard operating procedures in creating templates for Clinical and Non- Clinical Staff e-Rostering.*Establishing relationships with end users to ensure ease of change management during deployment of Softworks.

Toronto, Canada

*Performed requirements gathering to produce use case diagrams and stakeholder analysis to identify key stakeholders*Researched and developed a user interface for an interactive mobile application for home care patients with Diabetes*Designed a user interface for a mobile application using Adobe Creative Cloud software

Port Of Spain, Trinidad And Tobago

*Created Oracle application forms, PL/SQL, and databases, showcasing expertise in Oracle development.*Developed comprehensive test plans to ensure system completion and compared expected versus actual results.*Conducted regression, white, and black box testing during and after system development, including application and user smoke testing.*Served as the.

Tunapuna, Trinidad And Tobago

*Conducted administrative tasks on daily compliance checks needed from the 9 GSP locations. *Completed and reviewed monthly invoices for salary invoice submissions.*Updated volume reports for outbound and inbound packages for the 9 GSP locations.*Conducted trace compliance to determine the quantity of package failures each week.*Verified information on.

Port Of Spain, Trinidad And Tobago

*Performed data entry into Internal Customer Support System – Ventyx.*Performed sorting and filing of customer and employee information.*Prepared and printed bills using Internal Customer Support System – Ventyx.

Graduate Certificate, Information Technology Project Management

* Developed a project proposal for the Ontario Health Team’s Digital Healthcare Appointment System. * Developed UI/UX using Adobe Creative.

Bachelor Of Science - Bs, Business Computing, First Class Honours

Activities and Societies: 2016- 2017 Class Representative; represented student body on Foreign University meetings, interactions with.

Level 5 Diploma, Businness Computing

Activities and Societies: Class Representative - Focused on student interaction with Lecturers and Administration Staff on Student issues.

Level 4 Diploma, Business Computing

Activities and Societies: Class Representative - Maintained contact with Lecturers on course materials as well as Administration Staff on.

Associate'S Degree, Information Systems Management