• Marketing positioning study & development of business and private traffic (Tarbes Lourdes Pyrenees airport) - Database construction and mailing actions- Product and services development - Sales brochure conception (SNC Lavalin Airports level – 11 platforms) - Trade promotion at Ebace tradeshow (Switzerland) and EUR-AVIA (France) participation + business airlines - Opening of the new business terminal organization (July 2011) - Contents management in website; customer e-mailing• Quality of service SLA : redaction of the Quality of Services Charter for business aviation + intern training forecast + customer survey launching

• Webmastering : - Web contents management for the 6 corporate websites & e-commerce website launching (CPI Direct)- Interactive blog conception dedicated to intern communication• Coordination and broadcasting of rebranding strategy with CPI Europe subsidiaries managers • Benchmark (e-book) and foreign market studies (USA, Spain, Italy)• Quantum open-house organization - 3 days, a worldwide innovation in book digital print• Promotional movie shooting (Quantum process, directors interviews), • Briefing and following of product shooting with photograph

Sectors: Industry, Energy, Health• Planning and suppliers mission’s coordination for Siemens corporate events • Logistic coordination for external, Siemens France Foundation and intern operations:(Management Forum, Suppliers Convention, Charitable event “ la Nuit de la Belle Etoile”, Siemens Innovation Trophy)• Webmastering : contents management, newsletters, mailings,

• Customer relation : prospecting and customer loyalty development• 650 individual interviews done in 12 month, turnover generated: 400 000€ • Sales tool conception to develop customer loyalty• Web content management

• Customer loyalty operations in Novotel Campo de las Naciones in Madrid• Sales actions: sedentary prospecting (Ciudad Real province) • Database qualification and mailings sent to the specialized Spanish press