Aurelie Johannson Email & Phone Number

Greater Seattle Area

Screened permit requests and applications and processed all outgoing and incoming permit requests.Generated and maintained reports and records related to permit processing.Processed on average 225 incoming and outgoing permit requests a month. Corresponded with all jurisdictions within King and Snohomish County regarding permitting and related issuesActed as the liaison between Infrasource Services and all jurisdictions in the greater King/Snohomish County area

-Actively support the Project Team by completed, organizing, and distributing required project documentation.-Act as the Subject Matter Expert (SME) for required databases: SAP and various corporate Microsoft Access Databases-Took ownership of the System Project Database for database management, accuracy, data entry and communicated to Puget Sound Energy regarding data integrity-Work in tandem with other PA to support NCC/System Projects-Trained new employees on PSE specific programs and policies

-Communicate with both internal/external customers regarding purchase orders and billing accuracy -Performed work order verification in accordance with established policies and contacted field service engineers regarding service work order closure -Served as a resource to the field organization and customers by researching issues and resolving issues in a timely manner and escalating urgent customer issues to management -Interface with Credit Services, Sales Operations, and Customer Response Center and other internal departments to maintain the integrity of functional data -Prepared and distributed SAP reports

-Cultivated and managed new and existing client relationships of individuals and related businesses. -Originated a developmental sales plan which included an array of investment management, portfolio growth, credit and personal banking products. -Successful monitoring and completion of sales goals and metrics, introspective analytics which followed customer satisfaction, sales targets, and consumer and business growth -Implemented many unique sales and business relations techniques