Aurélie Joubert Email & Phone Number

Global CRM Manager with over 10 years of experience within the luxury industry, currently managing all aspects of CRM and clienteling for La Prairie. ➢ Strong experience in driving CRM transformations across retail and digital channels with expertise in customer experience, omnichannel communication strategy & data architecture➢ Results-oriented, highly engaged and passionate, used to operate in complex and multicultural environments ➢ Excellent analytical skills and ability to navigate intricate data landscapes, extracting actionable insights to drive informed decision-making and optimize customer engagement➢ Proficient in orchestrating transversal projects that bridge multiple departments fostering seamless collaboration and alignment towards shared objectivesMBA graduate from Peking University (#1 Chinese University), Guanghua School of Management, as well as a Master of Science in Management graduate from ESSEC Business School, I specialized in business administration and strategy.

Listed skills include Project Management, Performance Management, Marketing Strategy, Marketing Automation, and 13 others.