Aurélien Zarca Email & Phone Number

Amsterdam, Nh, Nl

Amsterdam, North Holland, Netherlands

- Implementation and upkeep of open-source software on a personal server- Development of a fully functional product for end-users- Continuous development and optimisation based on user experience- Creation of documentation for users- Resource management to increase max users- Automatic newsletter and Telegram bots servicesMetrics:All time: 400hrs of service · 1300% user base growth · 99,9% uptimePer month: 80hrs of service · 70% user base growth · 41 content requestsAchievements: I self-taught, developed and managed a personal server to deliver a streamlined user experience for a custom streaming service and document management platform. By implementing an intuitive access and request system and leveraging automated communication tools like newsletters and Telegram bots, I enhanced adoption, usability, efficiency, and user engagement.Continuously engaging with users for feedback, I applied an iterative approach to product improvement, refining features based on data-driven insights and user needs to optimise satisfaction and performance.

Amsterdam, North Holland, Netherlands

Part of the Learning and Development department at Cygnific.- Development and delivery of technical and soft-skills training (from 2 hours to 4 weeks training) to every level in the company- Discovery process of right training programs- Implementation of AI tools in training development- Development of new performance analytical tools to assist data-driven decision-making at Management Team level- Project management and cross-team collaborations- Stakeholder managementAchievements: My versatility enabled me to lead projects like developing data-driven methods to assess training, trainers and agents, improving the performance and efficiency of the L&D team. These insights informed decisions for the Operations and Performance departments on optimising training.Motivated by my passion for technology, I self-trained in generative AI, integrated it into my workflow, and trained my team to enhance the department's efficiency.

Amsterdam, North Holland, Netherlands

Part of the customer service operation for G-Star RAW at Cygnific- Customer service and client relationship. Online, social media, phone.- Coaching of new hires during their first weeks- Traffic control/monitoring of agents- Process optimisation to increase the efficiency of average handling timeAchievements: Starting as a Brand Ambassador, I successfully integrated complex processes quickly, allowing me to be promoted to Expert and Coach only a few weeks after my onboarding. My problem-solving and efficiency skills were noticed permitting me to be promoted to Traffic Controller a couple of months later.

Amsterdam Area, Netherlands

ONCORNET network, Marie Sklodowska-Curie FundingGPCR CXCR4 and ACKR3 receptors involvements in cancer- Project management, from formalisation to publication- Day-to-day team management. Two technicians and students, dedicated to my project- Successful European-wide collaborations with labs and companies- Speaker and poster presentations in front of large audiences (300+ attendees), monthly presentations in lab meetingsAchievements: I successfully led a project on a demanding subject (ACKR3) from start to finish. Using my problem-solving, data analysis and critical thinking skills I successfully published in renowned journals (e.g. Cells). I trained students to become fully autonomous as well as coordinated technicians and interns to deliver results. I co-created a monthly journal club.

Basel, Switzerland

- Implementation of BRET technology to screen GPCRs interactions with accessory proteins - Development of protein complementation assays (luciferase based) to study protein-protein interactions- Compound screening (primary and secondary assays)- Study of biased GPCR agonists (pathway selective)- BSL-2 training - eLab-journal redaction- GPCR and Resolution of Inflammation conferences

Région De Grenoble , France

Development of purification and dosage of monoclonal antibodies produced by hybridomas, synthesis of recombinant proteins in a bacterial system (by ELISA and Western Blot)

Patient relationship, account and appointment management

Annecy, France

Team work, handling, inventory management

Master 2, Biotechnological Medicines And Management

Master 1, Ingénierie Pour La Santé Et Le Médicament Parcours Biotechnologies

Licence, Chimie Et Biologie