Aurelina Rojas-Chaljub Email & Phone Number

United States

Corporate

Mid-Atlantic Region

Provide support in all areas of Human Resources including, but not limited to employee relations, succession planning, performance management, training and development.

Plymouth Meeting, Pa

HR support for the corporate offices in Plymouth Meeting, PA and Calabasas, CA.

North East Region

Provide HR solutions and develop policies and processes to drive consistency through the region. Serve as a trusted advisor for leaders and an advocate for employees at all levels. Employee relations and retention strategies.Conduct employee relations investigationsTraining and development

Philadelphia, Pa

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Philadelphia And New Jersey

Facilitate training for associates at all levels for 5 full service hotels in Philadelphia andNew Jersey.Facilitate new hire orientation and service training to new employees educating themon the company's mission, core values and service standards.Partner with stakeholders at each supporting property to drive compliance on allrequired training.Designed and implemented Supervisory Development Program in the PhiladelphiaFull-service Hotels.Deliver brand specific training utilizing innovative methods to ensure completeunderstanding of guest satisfaction goals.Assist with the development of incentive programs to drive Guest Satisfaction Scoresand employee engagement.Analyzed each department's training needs and developed new training programsbased on the analysis.Designed training modules that implemented strategic business practices andorganizational behavior training concepts.Monitored training costs to maintain the training budget.Mentored team members to succeed and advance within the department andcompany.Record training in the Learning Management System and generate compliancereports.Effectively trained instructors and supervisors on techniques for managing employees.

Conshohocken, Pa

Performed all HR functions including staffing, training, associate relations, benefitsand recognition programs.Administered Associate Engagement Survey and facilitated feedback sessions.Monitored team leader incentive and motivational programs.Assisted leadership with performance management.Managed associate workman's compensation.Reviewed progressive discipline documentation for accuracy and consistency.Developed and update policies and operating procedures.Addressed and solved complex work environment issues.Represented Marriott at PA State Unemployment hearings.Managed the recruitment process to ensure that time to fill deadlines were met.Audited, updated and maintained associate files to ensure that all required paperworkwas maintained and secured for the appropriate length of time.Maintained corporate responsibility by staying up-to-date with laws that affect humanresources.

Greater Philadelphia Area

Reviewed federal and state laws to confirm and enforce company compliance.Addressed inquiries from employees and management regarding new-hire activity andongoing employee relation issues.Conducted benefits administration for 192 benefit-eligible employees.Created and implemented the exit and interview program process.Worked with senior-level management to create fair and consistent HR policies andprocedures.Worked with HR advisors and HR representatives on establishing consistent hiringpractices.Facilitated monthly meetings to develop strategies that would positively influenceworkplace relationships.Supported 236 employees at all levels, including executive leadership.Led a monthly open enrollment question and answer session with employees on benefitprogram updates.

Bachelor'S Degree, Human Resources Management And Services

Master Certificate In Human Resources Management, Human Resources Management/Personnel Administration, General