• Power BI Analyst, developing customized internal and external reports for various departments, focusing on strategic data.• Client requirements and needs analysis, gathering demands to create data solutions that meet business objectives.• Development of routines in SQL Server and PostgreSQL, applying best practices to optimize performance and ensure data integrity.• Integration of multiple data sources (JSON, CSV, APIs, SQL Server, PostgreSQL) using SSIS, automating ETL processes and ensuring data consistency.• Creation of interactive dashboards and visualizations in Power BI, providing relevant insights for strategic decision-making.• Continuous improvement of BI solutions, implementing enhancements as new technologies and tools become available.

• IT team management, coordinating activities, delegating tasks, and ensuring projects are delivered on time and with quality.• SQL script development for SQL Server, applying best practices to optimize performance and ensure data integrity.• Database modeling, creating scalable and efficient structures that ensure data integrity and ease of maintenance.• Database administration, including monitoring, backup, data recovery, user management, permissions, and security policy implementation.• Creation and maintenance of Power BI dashboards, developing impactful visualizations aligned with user needs.• Query tuning and optimized procedure development, using indexing techniques and execution plan analysis to enhance performance.• Automation of ETL processes via SSIS, integrating ERP systems, PostgreSQL, APIs, and JSON files, ensuring data consistency across processes.• System integration with ERP, ensuring efficient communication between various platforms.• Technology impact analysis, proposing and implementing innovative solutions to improve internal processes.• User training and IT courses, empowering employees with new tools and functionalities.• Strategic IT planning, aligning technological solutions with business goals and overseeing the IT infrastructure.• IT environment maintenance, including hardware/software installation, license management, and performance monitoring.• Quotation and analysis of technological solutions, evaluating software and hardware focused on cost-benefit, scalability, and compatibility.• Internal technical support, solving problems and addressing user demands.• Windows server administration, including server migration, user management, service configuration, and security updates.

• Administration of SQL Server databases, including monitoring, backup, recovery, and user and permission management.• Installation, configuration, and administration of SQL Server databases, ensuring data availability and security.• Tuning of routines, Views, Stored Procedures, queries, and other T-SQL processes, using techniques such as execution plan analysis and index optimization to improve database performance.• Updating company systems via scripts in the database, ensuring data integrity and consistency of update processes.

• Data analysis, modeling, and integration;• Developing ETL processes using the Microsoft SQL Server platform, SSIS;• Implementing triggers, procedures, functions, cursors in Transact-SQL;• Creating, analyzing, and maintaining scripts for managing and updating information from different databases;• Mapping user needs for report creation;• Analyzing layouts for creating tables as well as procedures or other needs according to specified requirements.

• Provision of T-SQL development services to KPMG Brazil, using the best practices and techniques available in the market.• Implementation of triggers, procedures, functions, and cursors in Transact-SQL, as well as creating scripts for data import routines via files, aiming to optimize processes and minimize errors.• Creation, analysis, and maintenance of scripts for managing and updating information from different databases, meeting the needs of internal and external clients of KPMG.• Mapping user needs in order to create customized and efficient tax reports.• Analysis of layouts for creating tables, procedures, or other needs according to client-specified requirements.• Use of the Incident Management System to create and manage problems, working to resolve incidents quickly and efficiently.• Development, maintenance, and availability of technical requirements documentation following KPMG's rigorous standards, contributing to the quality of the work developed.

• Acted as technical support to resolve and identify hardware, software, and network problems through different customer service channels, such as phone, email, chat, and user-created tickets, always paying attention to best practices and specific needs of each case.• Directed incidents to appropriate teams and followed the process until its completion, ensuring quality and efficiency in customer service.• Managed relationships with other company teams for collective work to correct user problems, always maintaining clear and objective communication.• Used the Incident Management System to create and manage problems, working on incident resolution in an agile and effective manner, ensuring customer satisfaction.• Managed user accounts in Active Directory and email accounts in Exchange, following standardized procedures and company security policies.

• Provided support by phone, email, or user-created tickets, for both end-users and suppliers, always focused on ensuring customer satisfaction and quick and effective problem resolution.• Conducted training for internal and external users, providing support for proper system use and ensuring that best practices were followed.• Managed teams and demands, ensuring quality service and meeting established goals and deadlines.• Extracted data to create reports in T-SQL language, meeting user demands and contributing to the improvement of internal processes.• Contributed to the company's knowledge base, documenting procedures and problem-solving solutions, aiming to increase the efficiency and effectiveness of the support provided.• Installed and maintained Supply Chain software, ensuring the smooth operation of the system and user satisfaction.• Tested new features in a controlled environment, creating reports on the results obtained and providing support to the development team for system enhancement.• Analyzed data integration in the system, identifying flaws and inconsistencies and proposing possible improvements to ensure data integrity and quality of service.

• Solve hardware, software and network users problems

• Solve hardware, software and network users problems