Aurora Battistel Email & Phone Number

Treviso, Veneto, It

Paese, Veneto, Italia

-Comprehensive management of Italian and foreign customer relationships - Provision of personalized and timely support, ensuring a high quality customer experience- Active collaboration with cross-functional teams to optimize processes and ensure maximum customer satisfaction- Managing communications with international customers, facilitating understanding of their needs and ensuring tailored solutions - Effective inquiry resolution and problem solving, with a constant focus on customer trust and loyalty -Monitoring customer satisfaction metrics and implementing strategies to continuously improve services offered.

Toronto, Ontario, Canada

- Design and implementation of engaging visual layouts that reflect brand philosophy and drive purchase decisions.- Use of data analytics to optimize product layout and maximize sales opportunities.- Planning and implementing visual merchandising strategies to improve store aesthetics and product presentation.- Capturing market trends and transforming them into innovative visual concepts to appeal to the target audience.- Management of displays, organization of display space and accurate placement of promotional materials.- Collaboration with cross-functional teams to achieve common goals and ensure consistency between visual merchandising and marketing strategies.- Constant creativity and pursuit of opportunities to enhance the shopping experience and exceed customer expectations.- Active collaboration with marketing and sales teams to ensure consistency between visual merchandising strategies and business objectives.- Training and supervision of dedicated display staff to ensure high standards and consistency in branding.- Assistance to managers in managing the team (20-25 people).

Toronto, Ontario, Canada

- Official Store Trainer- Answering customer questions regarding styling, sizing, and accessories, always showing proper care of merchandise- Managing and planning online shipments- Engaging with customers to effectively build trust and lasting relationships.- Solving customer challenges by offering relevant products and services- Organizing store layouts to pursue high visual impact

Marcon, Venezia, Italia

- Online Sales Management - Warehouse picking - Answering customer questions regarding styling, sizing, and accessories, always showing proper care of merchandise- Managing and planning online shipments- Solving customer challenges by offering relevant products and services

Vicenza, Veneto, Italia

- Project communication and dissemination activities (news writing, translation and editing, newsletter creation, social media management)- Support of project activities: webinars, dissemination events, etc.- Networking and stakeholder engagement activities- Searching for co-financing opportunities

Treviso, Veneto, Italia

- Collaboration with the team for the optimal management of the Store - Replenishment of products on pallets - Preparation of new articles in promotion - Cash desk management - Arranging and cleaning of the premises.

I have carried out and still carry out repetitions, even with DSA children, thus developing different techniques and methods of teaching and relationship with different children.

Preganziol, Veneto, Italia

I did my three-year university internship at the Library of Preganziol, which allowed me to deepen my skills regarding relations with the public and working in a group.

Susegana, Veneto, Italia

During the High School I organized an event at the castle of Collalto (Borgoluce company), to promote the history of the castle. The event included an entire afternoon on site, with an explanatory tour of the history of the castle, with musical and theatrical moments (in theme with the history of the castle) to entertain guests. It allowed me to develop organizational skills, leadership and teamwork.

Treviso

Master Degree, European And Global Studies, 110L

Laurea Triennale, Scienze Politiche, Relazioni Internazionali E Diritti Umani