Aurora Misinsarva Email & Phone Number

Helsinki Metropolitan Area

Espoo, Southern Finland, Finland

Meeting with clients to understand their recruitment needs and running the whole process from the writing of the job advert to signing up the contracts. Most of the roles I hired to were located in IT, Tech and Business fields. As a Consultant Manager I took care of my consultants wellbeing, salaries and acted as a career mentor through their several work.

I processed membership applications, arranged additional training for members, took care of customer service and managed product orders. To support the orientation of future assistants I developed guidelines for job guidance.

Helsinki, Southern Finland, Finland

I was part of a team receiving various acute alarms (robbery, burglary, fire, etc.) that required immediate assessment of the situation and appropriate actions to alert help. Extremely high responsibility and pressure tolerance work. Often 12 hour shifts at night.

Helsinki Area, Finland

Rewarding summer as a receptionist in a challenging reception in Helsinki. I worked in a tight-knit team. Our daily clients were employees and visitors of one big, global corporation. I learned many new IT-programs, safety protocols & advanced customer service models. Working languages were English and Finnish.

I assisted with customer service, software testing, accounting and searched for suitable occupational health care services.

While I worked as cashier, I managed challenging customer service situations during Christmas time rush hours. Working languages were Finnish and English.

I co-organized and co-hosted international conference for EU-project "WeLive".

I consulted with B2B customers by phone and email. This job improved my skills in cold-calling and negotiating.

Taking care of varying customers' needs taught me tremendously about humanity. I assisted with both every-day tasks and more challenging assignments.

I suggested and implemented major changes to strengthen company's work flow and social environment. For example I re-organized the whole cleaning center to be more functional, and created a feel-good break to spend together every Friday. I also found out many "gray areas" that weren't included in any employees cleaning program, and helped to fix that. The.

While I cleaned the homes of the elderly, I always tried to simultaneously have conversations with them to reduce their loneliness.

Even to this day full time dishwashing was one of my most fun work experiences! This was my first summer job and I learned the true meaning of "whistle while you work".

Master Of Business Administration - Mba, Strategising In Organisations

Bachelor Of Business Administration - Bba, Hr & Management

- Communications - Organization, project-management, scheduling - Business language skills: English, Swedish, German - Advanced IT-skills.

Graduate