- Provide comprehensive administrative and technical support to the Director of College Services, 17 regional College Coaches, and 6 Program Managers, including calendar management, travel coordination, meeting preparation, and implementation of program modifications to enhance daily programming efficiency.- Act as a key point of contact for internal/external stakeholders by managing communications through the College Services inbox, directing inquiries to appropriate team members.- Prepare and organize meetings logistics, including setting up Zoom sessions, crafting detailed agendas, finalizing slide presentations, and managing follow-up documentation for seamless operations.- Develop student-focused content to 4,000 college students, including educational materials, resources, and presentations, tailored to support college students’ academic and professional success. - Manage and execute special projects, such as the transition from Salesforce communication to Mailchimp, identifying process improvement and implementing streamlined solutions that enhance efficiency and organization-wide collaboration.- Utilize Salesforce for reporting, data entry, managing daily requests, enhancing reporting accuracy, updating dashboards, and improving data visibility across teams.- Oversee $250,000 in Emergency Funds for college students, managing fund allocation and tracking through Salesforce to ensure timely support.- Support College Services Coaches and Program Managers, virtual and in-person events across Washington State, ensuring successful execution and high turnout by coordinating logistics, addressing technical needs, and delivering resources to promote seamless engagement and impactful outcomes.- Manage expense reporting using WellsOne for the Director of College Services, ensuring accurate reconciliation of transactions, timely submission of receipts, and compliance with accounting policies.

- Facilitated seamless operations for the Director of Program Engagement Initiatives of Pre-College Services including calendar management, travel coordination, meeting preparation, and correspondence handling.- Delivered high-level administrative support to 19 AmeriCorps members and 15 College Coaches, ensuring smooth technical and logistical operations.- Created and distributed weekly updates on job opportunities, financial aid, and other student resources through Salesforce to college students.- Coordinated monthly statewide meetings for 19 AmeriCorps members and 6 program managers, managing room setup, document preparation, tech support, and catering to ensure seamless meeting execution each month.- Partnered with Accounting to monitor program budgets, ensuring up-to-date records in Microix.- Maintained and updated weekly students records using BlackBaud Education Edge.

- Provided college readiness counseling to over 280 8th grade students at Baker Middle School- Coordinated 7th and 8th graders with the College Bound Scholarship sign-ups- Point of contact for Spanish speaking parents letting them know about Scholarship opportunities and updates student updates- Served on the hiring committee for 2018-2019 service year for Seattle and Tacoma Region- Logistically assisted in the planning and organization of Tacoma’s College Bound Saturday event, which catered to over 400 high school students and their families that were recipients of the College Bound Scholarship

- Performed clerical duties at the college: managed transcripts, organized student records, informed future/current students about curriculum, transferred phone calls, managed emails, and also carried out many duties through MS office