Aurora Ferrero Email & Phone Number

38 Grand Parade, Eastbourne, East Sussex, Bn21 4Dh

To welcome guests into the Hotel, and to meet the needs of each guest where possible, ensuring a professional, efficent and friendly service of the highest standard throughtou their stay.Main duties and Responsabilities:- Dealing with bookings by phone, e-mail, letter, fax or face-to-face, and website- Completing procedures when guests arrive and leave, choosing rooms and handing out keys preparing bills and taking payments.- Taking and passing on messages to guests.- Dealing with special requests from guests (like booking theatre tickets or storing valuable items) answering questions about what the hotel offers and the surrounding area.- Dealing with complaints or problems.

Vinovo- Turin

Typical work activities;- working with clients to discuss the images they require and how they want to use them;- seeking out appropriate photographic subjects and opportunities;- carrying out research and preparation for a shoot;- working in different locations and in different circumstances to get the right image;- using an extensive range of technical equipment, including cameras, lenses, lighting and specialist software;- arranging still life objects, products, scenes, props and backgrounds;- compiling finished products for sale, such as albums and framed prints;- developing expertise with software to digitally enhance images by, for example, changing emphasis, cropping pictures, correcting minor faults, or moving objects around;managing the business aspects of the work, including administration, scheduling work, invoicing and basic accounting;developing a good portfolio, building a network of contacts and achieving a reputation for quality and reliability in order to secure future assignments;- self-marketing by, for example, producing business cards, postcards and promotional materials, and creating and maintaining a website.

Turin

Organizations for services in convention activities: quotations, contracts, pro-forma, rent meeting rooms, menus and graphics.Responsible for all aspects relating reservation system, updated reservation’s websites, data base maintenance, rate updating, availability up dating.Process client request: changes, inquires and cancellation of reservations.Maintain current files on each client.Managed international mailings.

– Eatontown- Nj - Usa

Responsible for organizing training and directing service employees.Management of reservations, cash control.

Orlando, Florida, Stati Uniti

Assist guests to special needs and in dining room service.Escort Guests to appropriate table in designed station and explain daily special food.Insure proper sanitations of dining room and assist other personnel as needed.

Orlando, Florida, Stati Uniti

Greeting and seating people, managing the wait list, presentation of the menu and special of the day.Familiarization with server duties, handle and direct take out order

Orlando, Florida, Stati Uniti

Greeting and seating people, managing the wait list, presentation of the menu and special of the day.Familiarization with server duties, handle and direct take out order.Paper work (reservations, application for work, credit card accepted).

Tecnico Grafico E Web Designer – Attestato Professionalizzante, E.N.A.I.P Piemonte

Activities and Societies: Progettazione, pubblicazione e promozione e realizzazione di siti internet. Grafica e comunicazione digitale.

Operatore Paghe E Contributi, Corso Professionalizzante, 93/100

Activities and Societies: Elaborazione di cedolini manualmente e con il programma “Zucchetti”. Compilazione del modello 770, F24 con i.

Accounting, Contabilità, Attestato Di Frequenza

Activities and Societies: Diritto, economia, prima nota, partita doppia, bilancio.Principles of accounting: basic concepts and principles.

Toefel Advanced Certificate, Certificate Of Advanced English

Activities and Societies: Corso d’inglese avanzato - Conferito Mid-Florida Technical Institute, Orange County, Orlando, FL

Degree In Tourism, Foreign Languages: English, French, German, Internatonal Travel., 50 Sessantesimi

Activities and Societies: Tecnica Turistica, Trasporti, Ragioneria, Economia, 3 Lingue straniere (Inglese, Francese, Tedesco per 5 anni).