Who is Aurora Husong? Overview
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Quick answer
Aurora Husong is listed as Technical Support Specialist at HDR, based in Portland, Oregon, United States. AeroLeads shows a matched LinkedIn profile for Aurora Husong.
Aurora Husong previously worked as Software Engineer Intern at Whole In One Health and Customer Experience Associate at Umpqua Bank. Aurora Husong holds Bachelor Of Science - Bs, Cybersecurity from Western Governors University.
Company email context
Email format at HDR
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HDR
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Profile bio
About Aurora Husong
As a full-stack web developer, I am passionate about crafting dynamic and user-friendly applications. With a background in customer service, I thrive in collaborative environments, leveraging my people skills to create meaningful connections with team members and clients. My skills include HTML/CSS, JavaScript, React, Node.js, and PostgreSQL. I'm driven by the opportunity to learn new skills and languages from those around me, fueling my excitement for personal and professional growth.GitHub: https://github.com/AuroraHusongResume: https://docs.google.com/document/d/1M7WZtHguRTAwtI4Nzh3-lqMpH83F8zcT5YN_U-3HJgA/edit?usp=sharing
Current workplace
Aurora Husong's current company
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5 roles
Aurora Husong work experience
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Software Engineer Intern
Current- Successfully utilized cutting-edge technologies such as React, React Native and TypeScript with responsibilities to extend across iOS and Android development, AWS deployment, Lambda functions, and ensuring the seamless integration of these technologies into our projects.
Nov 2023 - Present
Customer Experience Associate
• Resolved customer issues with our platform, utilizing problem-solving skills and technical knowledge to address and resolve software-related problems effectively. • Facilitated a seamless banking experience for customers by assisting them in navigating and utilizing our online and mobile banking platforms, ensuring their comfort and satisfaction with our digital banking services.
Jul 2019 - Aug 2020
Consultation Agent
• Effectively communicated complex computer concepts to clients in simpler terms, utilizing strong communication skills and the ability to translate technical jargon into easily understandable language.• Participated in data recovery and protection initiatives for clients, demonstrating a strong understanding of data backup methods and data security protocols.
Aug 2018 - Jul 2019
Customer Service Specialist
• Brought the Customer Service department’s NPS score up by 15% by doing coaching sessions with employees on how to make a good customer experience.• Helped to decrease the store's return rate by problem solving and troubleshooting customer issues with products.• Helped train over 20 new employees to effectively utilize our software, including OMS. This improved NPS and kept customers from returning to the store due to ordering mistakes and eliminated customer confusions.• Assisted with scheduling employees based on department needs.
Oct 2017 - Aug 2018
3 education records
Aurora Husong education
Bachelor Of Science - Bs, Cybersecurity
Certificate, Software Engineering
Associate Of Arts - Aa
FAQ
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What company does Aurora Husong work for?
Aurora Husong works for HDR.
What is Aurora Husong's role at HDR?
Aurora Husong is listed as Technical Support Specialist at HDR.
Where is Aurora Husong based?
Aurora Husong is based in Portland, Oregon, United States while working with HDR.
What companies has Aurora Husong worked for?
Aurora Husong has worked for Hdr, Whole In One Health, Umpqua Bank, Geek Squad, and Best Buy.
How can I contact Aurora Husong?
You can use AeroLeads to view verified contact signals for Aurora Husong at HDR, including work email, phone, and LinkedIn data when available.
What schools did Aurora Husong attend?
Aurora Husong holds Bachelor Of Science - Bs, Cybersecurity from Western Governors University.
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