Smart Appointment Scheduling Solution for Retailers, Banks, and Services businesses.Booxi allows driving more consumers to the stores by increasing website conversion, average basket size and, customer satisfaction.-Management of +15 clients'* needs in the RUN phase. -Analysis of activities and benefits of the platform for our client's business.-Advice and support regarding the online booking strategy. *Activity area: fashion, luxury, beauty, sport, optical, garden center.

Ouverture depuis le 4 octobre 2021 Nous sommes fiers d'accueillir chaque jours des clients plus nombreux dans un lieu chaleureux et autour d'un bon plat mettant en avant les régions de la France !

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Client Mission : -Project: New e-commerce platform -Mission: Change Management (Training, Communication & Events) -Duration: 7 months Internal projects -Marketing: communication on social media (ie. Linkedin) with 2 articles /months, Webinar, and Podcast (Le Café de l'ecommerce) -Internal Staff Management tool (Stafiz): Market analysis, Selection of the ideal tool, Setup, and Training. -Recruitment: Profile Selection, interview organization and production (4/month).

I am the business partner for IT subjects. I am in charge of the management, development and rollout for that projects : > Tender for the Service Booking Management : back and front tool to manage the openning of services and events for all store for the EME Zone. > Project Management of all the innovation for the flagship of La Defense (digital signage touch screen). Duration: 6 months, Budget: 100K€.> Integration of in store Scan&Go through “NEOS” app in November 2018. Duration : 2 months> Augmented Reality Application for Christmas “Sephora Collection Experience”. Duration: 4 months, Budget: 100K€.> ChatBot on Facebook Page of Sephora France and Google Assistant App. Budget: 200K€.> Other Projects: Audit of the EMEA New Store Concept (France, Spain, Italy), App to manage the Click&Collect process in store.> Innovation watch on the beauty sector and new technologies (newsletter, hackathon).> Organization and demonstration at VIVATECH : 2018: Google Assistant on Google Home; 2019: Google Assistant on Google Nest Hub, Sephora Collection Experience and NEOS. Change Manager O365 Microsoft tools : Forms, OneNote, SharePoint, Teams Yammer : o Community of champion, Communication and Training (200 pers.and VIP).o Creation of SharePoint Online Site (20 websites). o Exploration of new tools: Flow, Staff Hub, PowerApps.

Mission in the LVMH Holdings as part of work-linked training. (75% int the company - 15% at school) • O365 Change Management : création of training, planning management of partners, communication and event planification.• Integration of an App for a seminar (Attendify and Sli.Do)

Trainee in full time in France, Romania and Vietnam. • Organisational Audit of 3 production sites (for 5 months) • Project to install an ERP : Sourcing of the provider in Romania and Vietnam, redaction of specification, partner selection, organisation of demo for Romania and France. Solutions : Microsoft Dynamics NAV, SAP, Oracle, Sage. • Support the CEO on the restructuration and change management in France (for 6 months) : + Logistics : Harmonisation of stock label. + Purshase : Evaluation of needs and acquisition of materials for the production organisation. (Budget : 7000€)+ Production tracking : Creation of tools to monitor the production.+ Human ressources : Creation of the chart and job description.

• FIRST is an open-innovation programme that enable students to manage innovation project between ingenieer, designer and manager.With my team (4 ingineers and 1 designer), we focus our project to answer the need of government to interview their citizen. We create "AnimaCité" App.

• Collect of KPIs and proof of the activities to prepare the yearly audit of the structure. • Organisation of the recruitment process and trainings.

• 2 market studies : one for the chamber of commerce and industry and one for a PME CEO. • Realisation of quotation and contracts. • Staffing and management of the students. • Client relationship management.