With expertise in creating immersive retail environments, I blend design creativity, spatial strategy, and hands-on project execution. My work transforms brand visions into inviting, functional spaces that enhance customer experience.🌟 Retail Space Design: I develop compelling, brand-focused store layouts that drive engagement and optimize customer flow.🎨 Interior Architecture: Skilled in creating structured, detailed designs, choosing materials and finishes that elevate the brand story within budget and quality goals.🛠 Project Oversight: I ensure design intent is realized, working closely with architects, contractors, and vendors from concept through construction.🤝 Collaborative Approach: I align design concepts with business goals, integrating feedback from marketing and operations for seamless project success.

Project Manager | Shaping Luxury Retail & Hospitality SpacesIn my role at Pembrooke & Ives, I played a key part in managing design projects for luxury retail stores, restaurants, ballrooms, and residential spaces. I received detailed meeting minutes from the product manager, who interacted with the clients, and was responsible for transforming these insights into actionable tasks for my team.📝 Task Delegation & Design Execution: After reviewing the meeting notes, I delegated tasks to my team of 4 to create millwork and architectural plans. We worked to ensure the designs were aligned with the client’s needs and vision.👥 Team Coordination & Supervision: Managed the workflow, ensuring that deadlines were met and the design process ran smoothly. I ensured quality and precision in every step, from drafting to final submittals.💻 Technical Skills & Precision: Utilized SketchUp, AutoCAD, and Revit to create detailed designs and ensure all documentation met the necessary standards for client review.📞 Collaborative Communication: Maintained constant communication with the product manager, handling back-and-forth revisions and ensuring that all project deliverables were completed on time and aligned with the client’s expectations.

Project Coordinator | Construction Management & Quality ControlAt IHO Espacios Latinoamérica S.A., I played a crucial role in collaborating with stakeholders to define project goals and create a comprehensive plan for successful execution. My focus was on strategic alignment, market analysis, and continuous project monitoring to ensure smooth progress.📊 Strategic Collaboration & Goal Setting:Worked closely with key stakeholders to define clear project goals and scope, setting the foundation for a transformative initiative.📝 Project Planning & Resource Management:Developed a detailed project plan outlining essential tasks, timelines, and resources, ensuring a structured path to project success.📈 Market Analysis & Targeted Strategy:Demonstrated market insight by formulating marketing activities that were strategically tailored to products and specific market needs.🔍 Progress Monitoring & Risk Mitigation:Continuously tracked project progress, proactively addressing potential issues and mitigating risks to keep momentum uninterrupted.🌱 Achievement – Eco-Innovation:Pioneered the implementation of iPads within the company, reducing paper waste by 80%, showcasing a commitment to sustainable, innovative solutions.

In this role, I was entrusted with shaping the architectural and experiential identity of a groundbreaking beachfront hotel and residential project. As the first company to introduce container-based architecture for a hotel, my responsibilities spanned across design conception, brand development, customer experience, and strategic storytelling aimed at international investors.🌟 Innovative Design & Concept DevelopmentLed the architectural design of a unique, container-based hotel and residential complex, integrating sustainability with modern aesthetics to attract tourists and investors to Playa Venao.🎨 Graphic Design & Branding StrategyCreated the visual identity and branding for the project, ensuring that the design elements reflected the essence of Venao’s natural beauty while maintaining a contemporary, innovative appeal.🌍 Customer Experience & StorytellingCrafted immersive, memorable customer experiences through design and narrative. Developed and communicated a compelling story to international investors, emphasizing the project’s eco-friendly approach, modern appeal, and the opportunity to be part of a pioneering development.📊 Market & Competitor AnalysisConducted thorough market research, competitor analysis, and pricing evaluations to ensure the project’s positioning as a high-impact investment opportunity in the emerging market.💡 Project Execution & CollaborationCollaborated closely with suppliers, and local factories to bring the project vision to life while maintaining quality and adhering to timelines.💼 Investor Relations & Strategic CommunicationAuthored detailed presentations and reports for international investors, providing a clear and compelling case for the project’s growth potential, and marketability in Playa Venao.📊 Budgeting & Strategic Planning: Managed comprehensive budgeting, ensuring financial alignment with strategic objectives, and coordinated with stakeholders to maintain cost efficiency and timely delivery.

-Played a key role in crafting spot-on campaigns and user interfaces for web and mobile apps, always hitting those tight deadlines.-Executed user-centric design strategies, producing user-focused wireframes and high-fidelity prototypes.-Conducted user testing sessions to gather valuable insights and iteratively refine designs based on feedback.-Utilized graphic design skills to create visually engaging interfaces that align with brand identity and enhance user engagement.-Employed Adobe XD and Figma to craft intuitive user interfaces and worked closely with developers to ensure smooth implementation.

-Delivered top-tier executive support, optimizing schedules and communication.-Elevated client satisfaction by adeptly handling inquiries and resolving issues.-Provided essential HR support, conducting interviews, streamlining paperwork, and ensuring impeccable employee records.-Assisted customers in resolving complex technical issues, resulting in a 20% reduction in escalated complaints and improved customer satisfaction ratings.-Provided expert support in billing, product inquiries, and customer purchases, consistently delivering exceptional service satisfaction.-ACHIEVEMENTS: Introduced Monday.com as the company's inaugural project management tool. This strategic move led to a noteworthy reduction in project timelines by one month, while also enhancing tracking and reporting capabilities to prevent potential financial losses.