Ausaf Shaikh Email & Phone Number

Puducherry, India

Mumbai, Maharashtra, India

Orchestrated new publisher partnerships for author services, driving $XXM+ in revenue for academic publishers; achieved a XX% growth in sales and expanded market reach by XX% through strategic collaborations.Managed relationship building for a portfolio of 40+ global accounts (B2B2C), and was responsible for product strategy and revenue expansion for partner clients, overseeing a XX% YoY upsurge.Facilitated in identifying product/service solutions and closing business opportunities worth an additional $XXXK+ (B2B) outside KRA.Led a data-backed conversion rate optimization project, to improve shopping experience for customers,leading to a XX% boost in orders for high-ticket services.Partnered closely with tech and product teams, to optimize and plan for product development roadmap,defining key product features, UX design and customer lifecycle and engagement.Collaborated with cross-functional teams including higher leadership to ensure successful project closure, yielding a XX% upsurge in revenue.Established and implemented a comprehensive onboarding program for new team members, improving the integration process and thereby reducing the onboarding time by XX%.Mentored and trained a high-performance team of 3 members, resulting in a XX% gain in sales and higher customer satisfaction.Automated processes, triggering a XX% addition in team productivity, while streamlining operations toenhance overall efficiency and reduce operational gaps.

Mumbai Area, India

Led the launch of a strategic partnership for an account worth over $XM contributing to a XX% growth in revenue and grew the Taiwan market by XX% YoY against an expected downturn of X%.Supervised and optimized operations and client servicing for a portfolio of 10+ accounts worth over $XMleading to a XXX% YoY boost in FY20 (April 2019 - Mar 2020).Acted as a primary point of contact for cross-functional teams, streamlining processes and driving effective project management supporting 3+ projects simultaneously.Executed marketing campaigns (email, Google and social ads, remarketing campaigns), bringing about a XX% increase in sales and a XX% increase in qualified leads.Developed and accomplished the plan for converting over 2% of prospects collected which contributed anadditional $XXXK in revenue for the year.

Mumbai Area, India

Introduced Live Chat as a new communication channel, contributing 15% incremental revenue. Developed and administered strategies to enrich prospect collection by 1.25 times the targets.Spearheaded a major restructuring by customer referral campaigns, increasing referrals by 5%, which supplemented average sales by 20%.Audited the lead conversion process, optimizing the lead-to-order conversion rate by 10%.

Handled the communications, maintenance of purchase and sales records, looking out for new opportunities to grow the business.

Bachelor Of Commerce (B.Com.), Accounting, First Class

Activities and Societies: Cultural Team, Nature ClubLeader of the College Cultural Team. Responsible for Organising cultural activities.

Higher Secondary, Commerce General, Grade I With Distinction

Ssc, Grade I With Distinction

Activities and Societies: Member of Nature Club and Sports Club.