As the Client Engagement & Support Lead, I create and refine our client-focused support strategy to build lasting relationships and maximize the value of our Digital Twin solutions. I lead both proactive and active support efforts—managing real-time client requests, resolving issues, and gathering feedback to align our services with client needs. My goal is to ensure that every client feels heard, valued, and empowered throughout their experience with our Digital Twin technology.
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Client Engagement And Support LeadDweenKaunas, Lt -
Client Engagement & Support LeadEnergy Advice Jan 2024 - PresentAs the Client Engagement & Support Lead, I create and refine our client-focused support strategy to build lasting relationships and maximize the value of our Digital Twin solutions. I lead both proactive and active support efforts—managing real-time client requests, resolving issues, and gathering feedback to align our services with client needs. My goal is to ensure that every client feels heard, valued, and empowered throughout their experience with our Digital Twin technology. -
EngineerEnergy Advice | Ea-Psm Software Mar 2019 - PresentKaunas, Lithuania• Performing and managing Power System Studies, Energy Audits and other technical calculations/consultancy;• Performing software testing;• Detecting and tracking software defects and inconsistencias;• Analyzing users stories and using cases/requirements for validity and feasibility;• Providing support and documentation;• Collaborating closely with other team members. -
Electronic Assembler"Axioma Group Of Companies" Jun 2018 - Sep 2018Kaunas, Lithuania• Preparing and placing electronic components within devices; • Hand-soldering;• Utilizing hand tools to attach and adjust individual electronic components;• Inspecting components and testing devices throughout the assembly process. -
Store ManagerWww.Sportvision.Lt Jun 2017 - Aug 2017• Maintenance of both physical and online stores;• Customer service; • Writing SEO texts.
Austėja Dapkutė Skills
Austėja Dapkutė Education Details
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Energy Technologies And Economics -
Renewable Energy Engineering -
Electrical And Electronics Engineering
Frequently Asked Questions about Austėja Dapkutė
What company does Austėja Dapkutė work for?
Austėja Dapkutė works for Dween
What is Austėja Dapkutė's role at the current company?
Austėja Dapkutė's current role is Client Engagement and Support Lead.
What schools did Austėja Dapkutė attend?
Austėja Dapkutė attended Kaunas University Of Technology, Kaunas University Of Technology, University Of Zagreb/sveuciliste U Zagrebu.
What skills is Austėja Dapkutė known for?
Austėja Dapkutė has skills like Electrical Engineering, Team Leadership, Creative Writing, Microsoft Office, Autocad, Microsoft Powerpoint, Teamwork, Public Speaking, Matlab, Accordion, C (Programming Language, Labview.
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