As a Readers’ Advisor at North Dakota State Library, I am passionate about helping patrons find and access the information and resources they need. I have over a year of experience in providing personalized and customized reading recommendations, conducting online research, and facilitating interlibrary loan requests. I also have a strong background in IT support, having worked as an Office Manager and IT Help Desk Technician for over nine years at Holly Beck Surveying & Engineering, Inc. There, I managed computer system upgrades and migrations, provided desktop and network support and troubleshooting, and maintained the office server and Active Directory. I have skills in Office 365 administration, remote and backup services, and customer service.
North Dakota State Library
View- Website:
- parkrec.nd.gov
- Employees:
- 36
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Readers’ AdvisorNorth Dakota State LibraryBismarck, Nd, Us -
Readers’ AdvisorNorth Dakota State Library Feb 2023 - PresentBismarck, North Dakota, United States -
Office ManagerHolly Beck Surveying & Engineering, Inc Sep 2013 - Feb 2023Bismarck, North Dakota, United StatesOversee a range of administrative functions, such as payroll, accounts payable and receivable. I supervise day-to-day operations of the facilities and equipment disbursement. -
It Help Desk TechnicianHolly Beck Surveying & Engineering, Inc Sep 2013 - Feb 2023Bismarck, North Dakota, United StatesI managed computer system upgrades and migration to new technologies, such as Microsoft 365 and other remote and backup services. I provide desktop and network support and troubleshooting as well as maintain the office server and manage Active Directory. -
Survey TechnicianHolly Beck Surveying & Engineering, Inc Apr 2007 - Sep 2013Bismarck, North Dakota, United StatesI Maintained and implemented survey software, such as Trimble Business Center and Trimble Access. I also operated GPS systems and survey equipment/hardware. I gained certification in asphalt inspection. I gained experience in aggregate testing for road construction projects. -
ProjectionistThe Grand Theatres Nov 2008 - Aug 2011Bismarck, North Dakota, United StatesCreated and maintained projection schedule for 20+ theatres while staying within time & budget.
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UsherThe Grand Theatres Jun 2005 - Nov 2008Bismarck, North Dakota, United StatesIn this position I cleaned and maintained theatres, monitored picture and sound quality, occasionally helped out in concessions and also acted as facility security.
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ConcessionsThe Grand Theatres Jun 2002 - Jun 2005Bismarck, North Dakota, United StatesI worked in the concession stand providing Great customer service while making popcorn and helping keep the concession stand stocked with product.
Austen B. Education Details
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Cyber Security & Computer Networks -
General Studies
Frequently Asked Questions about Austen B.
What company does Austen B. work for?
Austen B. works for North Dakota State Library
What is Austen B.'s role at the current company?
Austen B.'s current role is Readers’ Advisor.
What schools did Austen B. attend?
Austen B. attended Bismarck State College, Century High School.
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