Austen Hancock

Austen Hancock Email and Phone Number

Technology Success Expert at Clarity | Empowering SMB & Midmarket Businesses Through Technology @ Clarity Technology Group
pacific pines, queensland, australia
Austen Hancock's Location
Gold Coast, Queensland, Australia, Australia
About Austen Hancock

As a Technology Success Expert at Clarity, my main areas of focus include crafting strategic technology roadmaps that empower businesses in the SMB and Midmarket space to excel. Our client-centric approach ensures personalised care and innovative solutions tailored to businesses of all sizes across Brisbane, Gold Coast, and Northern Rivers.Key areas of focus:Guiding IT Strategy Development: Designing and executing comprehensive technology roadmaps.Driving Cybersecurity and Disaster Recovery Initiatives: Ensuring robust protection and resilience for your business.Fostering Client Partnerships: Collaborating closely to innovate and deliver tailored IT solutions that drive success.At Clarity, we are recognized for:Strategic Brilliance: Excelling in strategic IT services that foster growth and resilience.Comprehensive Solutions: Providing end-to-end IT solutions, from cybersecurity fortifications to cloud transformations.Award-Winning Prestige: Acknowledged for excellence with prestigious awards and nominations, underscoring our commitment to client success.Let’s connect to explore how these focus areas at Clarity can empower your SMB or Midmarket business with strategic IT solutions that propel your growth and success.

Austen Hancock's Current Company Details
Clarity Technology Group

Clarity Technology Group

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Technology Success Expert at Clarity | Empowering SMB & Midmarket Businesses Through Technology
pacific pines, queensland, australia
Employees:
4
Austen Hancock Work Experience Details
  • Clarity Technology Group
    Technology Success Expert
    Clarity Technology Group Jul 2024 - Present
    Gold Coast, Queensland, Australia
    As a Technology Success Expert at Clarity, my main areas of focus include crafting strategic technology roadmaps that empower businesses in the SMB and Midmarket space to excel. Our client-centric approach ensures personalised care and innovative solutions tailored to businesses of all sizes across Brisbane, Gold Coast, and Northern Rivers.Key areas of focus:Guiding IT Strategy Development: Designing and executing comprehensive technology roadmaps.Driving Cybersecurity and Disaster Recovery Initiatives: Ensuring robust protection and resilience for your business.Fostering Client Partnerships: Collaborating closely to innovate and deliver tailored IT solutions that drive success.
  • Optus Business Centre Gold Coast
    Account Manager
    Optus Business Centre Gold Coast Jul 2021 - Jun 2024
    Gold Coast, Queensland, Australia
    Main Responsibilities:- Managed a portfolio of 400 SMB to mid-market clients.- Built strong client relationships, ensuring satisfaction and loyalty.- Identified opportunities for cross-selling and upselling.- Conducted business development activities to grow the client base.- Provided technical expertise in voice, data, and telephony solutions.- Developed and implemented sales strategies to exceed targets.- Coordinated with internal teams for seamless service delivery.Key Achievements:- Increased client retention rates through exceptional service.- Consistently exceeded sales targets.- Implemented solutions that enhanced clients' operational efficiency.- Recognized as a high performer through Optus's Beyond Yes Rewards Program.
  • Optus Business Centre Gold Coast
    Sales Support
    Optus Business Centre Gold Coast Jul 2020 - Jul 2021
    Gold Coast
  • Intercontinental Sanctuary Cove Resort
    Banquets And Events Attendant
    Intercontinental Sanctuary Cove Resort Sep 2019 - Jul 2020
  • Top Golf
    Bay Host
    Top Golf Nov 2018 - Apr 2019
    Gold Coast
  • Dreamworld And Skypoint
    Food And Beverage Attendant
    Dreamworld And Skypoint Nov 2015 - Nov 2018
    Gold Coast

Austen Hancock Education Details

Frequently Asked Questions about Austen Hancock

What company does Austen Hancock work for?

Austen Hancock works for Clarity Technology Group

What is Austen Hancock's role at the current company?

Austen Hancock's current role is Technology Success Expert at Clarity | Empowering SMB & Midmarket Businesses Through Technology.

What schools did Austen Hancock attend?

Austen Hancock attended Qut (Queensland University Of Technology).

Who are Austen Hancock's colleagues?

Austen Hancock's colleagues are Brodon Hirst, Jacob G., Josh Warrell-Loose.

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