Austin Albin Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Toronto, Ontario, Canada

Resolved Partner and Borrower inquiries via phone( inbound and outbound) and email.Posted, Reconciled and balanced daily financial transaction related to loan payment and reversalsResponded to all customer/merchant related inquiries promptly and maintained detailed notes and customer information.Worked on special projects to improve customer/merchant experience

Toronto, Ontario, Canada

Audited all documents to ensure it met internal requirements.Performed administrative tasks related to the submission of a funding file and proceeded with data entry. Worked with Third Party vendors to address and clear loan closing requirementsValidated and entered all pertinent information on the submission to ensure proper visibility for the credit departmentAssembled and compiled Title abstracts, loan documentsReviewed loan agreements to verify completeness and accuracy according to applicable policiesOrganized, filed and maintained customer department and regulatory loan recordsCarried out pre-funding and funding functions for more than 200 cases per monthExamined and verified information in loan application and closing documentsCompleted closing process by collaborating with attorneys, title companies and government clerksAssisted in fraud prevention within submission by correlating documents

Toronto, Ontario, Canada

Coordination of service cases from conception to completion through utilization of daily updates, conducting conclusion reviews. Managing procurement of critical supplies through daily communication with suppliers, order tracking and ensuring parts are picked up by intended parties for installation.Coordinating logistics with contractors for labor and following up with contractors regrading outcomes and coordinating follow up action if required. Preparing paperwork for escalated calls to ensure full customer satisfaction using both common and proprietary concepts, practices, and procedures.

Ran credit checks and reviewed all documents submitted.Inputted new customer information and completed verification calls.Reviewed and confirmed credit approvals.Troubleshot and explained HVAC functions to customers.Addressed daily questions and inquiries from customers to help solve any issues they may have.

Mumbai Area, India

Created digital maps and regularly updated databases for Asia Pacific, Oceania and Europe.Maintained GIS databases by recording any new updates, additions and deletions. Worked with Excel using Pivot Table, VLOOKUP and Statistical Functions. Composed Emails and recorded minutes of team meetings Monitoring weekly error trend analysis and communicating the same to the team.Resolving queries of the team members and providing them with solutions.Checking the status of issues via JIRA and resolving themUsing Clarity & Bearing for assignment of Work areas, Timesheet, Work order planning, Reporting, Estimates in Project Management.Assisting management with planning of execution of project in terms of budget and resources requiredMaking all necessary information available prior to the start of the project for its proper execution and setting milestones to monitor progress with the set standards.

Global Business Management, Business Administration And Management, General

Leadership Skills, Team Building and Communication Skills. E commerce and Marketing Management. Business Research Methods. Business.

Bachelor’S Degree, Accounting And Finance, A

Activities and Societies: NGOStudied Financial Accounting ,Cost Accounting ,Business Law, Managerial Economics, Managerial Accounting..