1) Account manager with multiple operations vendors across our lines of work. Examples of these vendors include Appliance OEMs such as Whirlpool, GE, and Electrolux, as well as Servify, a device management company.2) Responsible for overall cost, quality, and compliance of both the Appliance and Tech Protection categories for HomeServe. This includes managing both small, local contractors to Fortune 500 companies. 3) Worked closely with the Product team to support the launch of a new HVAC product, HomeServe Advantage, in multiple locations, by designing operational process flows and creating needed training materials, SOPs, and IT modifications. 4) Primary negotiator of multiple operational legal documents (statement of works / service agreements / MSAs) pertaining to both new and legacy business for the Company.5) Developed new processes and reporting measures for the appliance repair management division.

1) Determined operational priorities for both the woodyard and kraft mill and worked closely with mechanical and electrical maintenance supervisors to develop and execute planned weekly work schedules.2) Responsible for the scope, schedule, and cost of all planned and unplanned kraft mill outages.3) From ideation to completion, managed all aspects of Calhoun's Cold Mill Outage for the kraft mill and woodyard. This included prioritizing multiple work requests with budget constraints, developing a detailed and complex project schedule (with proper constraints and resource allocation), overseeing critical jobs during execution, providing key updates to all major stakeholders, and communicating closely with operations and maintenance to understand what jobs were ready to be started (locks on) and which jobs were complete (locks off). During this CMO, the kraft mill alone executed over 200 individual jobs, with over $30MM in spend over the course of 3 weeks. 4) Established new operational processes (weekly operations priority setting meeting / routine outage meetings) while ensuring current workflow processes were followed correctly5) Grew tremendously in technical knowledge - mechanical (pumps / valves / pipes / tanks) electrical (control valves / instrumentation / motors / drives) and process equipment common to a bleach kraft mill and woodyard (digesters / refiners / screens / washers / cranes / debarking drums / chippers)

1) Responsible for the overall scope, schedule, and cost of every planned Mill Shutdown. Project details include: $30MM of annual spend, over a period of 30 days, with well over 1,500 individual tasks executed by over 2,000+ workers2) Experience in each phase of project management (Origination to Post Audit and Reliability) with a focus on building a business case justification for each Project in order to receive full funding3) Worked closely in cross functional project teams with Senior Executives of the following departments to ensure their respective objectives were achieved as they pertained to each Project: Mill Manager, Operations, Maintenance, Engineering, Reliability, Environmental, Safety, Finance, Purchasing4) Successfully changed mill structure from multiple stand-alone Projects to one integrated Event5) Created new, automated processes (through MS Power Automate) that drove discipline around Project scope growth/reduction6) Constructed visual management tools designed to hold key individuals of Project success accountable7) Experience in Project Management software include MS Project and Turnaround Network8) Demonstrated excellence in construction management with a strong ability to ensure jobs are staying on track and scope is fully completed9) Created reports using tools such as Tableau and Cognos that provided a high-level overview of Project progress to key stakeholders10) Developed SOPs in Project related actives that included postmortem reviews, meetings templates/guides, and key deliverables necessary for Project success

1) Managed and conducted RFX events and assisted with scope development for over $5MM in annual MRO spend2) Generated savings of $300M through negotiations, audits, and adherence to Total Cost of Ownership model3) Responsible for all purchasing activities related to Capital Projects with over $10MM in annual spend4) Collaborated with engineering at the Conceptual Planning phase of each Project to ensure timely and accurate delivery of parts and services5) Leveraged technology such as Intuit QuickBase and Qlik Sense, bringing visibility to overall Project progress6) Worked closely with Legal to ensure that all contracts were approved in accordance with company policy7) Participated in cross functional teams to ensure proper sourcing and procurement processes were in place and being adhered to across the company8) Utilized existing dashboards to ensure all quotations and existing contracts were within an acceptable range based on regional market pricing models9) Extensive experience in every aspect of the Procure to Pay (P2P) cycle- from requirements planning to resolving invoice discrepancies10) Built relationships with individuals in key areas of relevant supply chains to ensure an efficient flow of goods and services throughout the organization

1) Developed a strong skill set in CMMS and ERP software2) Resolved over $500M of Accounts Payable issues through the creation of a new process: digitally storing and retrieving packing slips3) Drove discipline in each area through proper bidding practices, scope development, and sourcing strategies4) Supported warehouse management through the application of existing technology to properly identify and remove over $100M of slow-moving and obsolete inventory (SLOB)5) Gained detailed knowledge of large manufacturing operations through hands-on training and mentorship5) Ensured that existing relationships with strategic suppliers were transformed into preferred partnerships6) Utilized organizational decision-making framework to challenge existing methods and processes7) Worked closely with cross functional teams to develop a rating system to assess key supplier performance