Shift manager for 25-30 union employees. Oversee nightly operations in recovery of units from Peterbilt as well as decking operations runs smoothly.

Manage Traffic of both Export and Domestic customersManage routing Arrange different trucking options for oversized cargoOver see nightly shutdown of the Traffic departmentExport Compliance

Managing the operation and employees during the shift.Help to implementation of FSI system, procedures, and guidelines. Oversee labeling, pulling and dispatching of freight both to recover and to drop at the airlines.Management and scheduling of union staffCertified IATA Hazmat trained.TSA security certified.

Responsible for data entry of all outbound freight.Routed both Domestic and Import freight within the US.Handled customer service.Worked in both FMS and Logis systems.

Sales support Manage Daily Quoting QueueImplement new customers – account setupProcess implementation Customer onsite visits to make as known customers for TSAMonthly Health Checks to monitor customer satisfaction Develop, implement, and communicate DGF SOP for AMNO regionDirect and manage operations as it relates to customer requirements Provide exception reporting and monitoringEvaluate and escalate performance issues of any DGF partner/agent as neededProvide management reports as required Participate in customer facing meetings

Ramp Supervisor for the Lufthansa, British Airways, Eva Airlines Menlo, Kitty Hawk, and Alpine ramp operations.Open and operated all new operations for Evergreen.Traveled as a troubleshooter to different station to help implement new procedures and oversee general operations.Traveled as a Classroom Trainer to stations in need of assistance.