Austin Brooks Email & Phone Number

Pacific Northwest

Greater Seattle Area And Hawaii

645 E. 4500 S. Suite 200, Salt Lake City, Utah 84107

Formerly, Diabetes Specialty Center.A national durable medical equipment company. Responsible for growing the CO territory innew revenue, customer referrals and diabetes equipment/supply orders. Market andpromote company services through sales calls to target referral sources and keymanufacturer partners. Support new order process with medical office.

645 E. 4500 S. Suite 200, Salt Lake City, Utah 84107

A micro growth medical supply company, currently finalizing integration with parentcompany. Responsible for the daily management of call center staff and processes.Supervise staff of 2 Team Leads 24 ISR/CSR’s – including both phone and order entryteams. Trained on assumptive dialogue, overcoming objections and closing techniques PROFESSIONAL.

746 E. Winchester St, Murray, UT 84107

A security company serving both commercial and residential customers. Responsible forprospecting new business opportunities through cold calling business to business, residentialcanvasing and collaborating with developers of track and custom homes. Trained otheroffice reps on effective prospecting, assumptive dialogue, overcoming objections andclosing.

3649 Mission Inn Avenue, Riverside CA 92501

Responsible for daily management of valet staff and processes. Analyzed daily staffing toensure proper site coverage 24 hours a day – recruited for overtime and administerdowntime as necessary. Provided leadership and direction to department staff, managedservice levels, revenue reporting, and expense control. Supported the development of 40+attendants and.

746 E. Winchester St, Murray, UT 84107

• A security company serving both commercial and residential customers. Responsible for prospecting new business opportunities through cold calling business to business, residential canvasing and collaborating with.
• Won exclusive contract with Gilger Homes – 300+ homes with security systems each valued at $2,700 - $3,200 installed. Total contract value of almost $900k.
• Created business strategy to penetrate market of Home Development – This strategy was rolled out to national franchisees.
• Drove business focus to work with home builders – Developed packages for their developments that fit their budgeting needs.
• Awarded Inspirational Award – 2005 national franchise meeting, Scottsdale AZ
• Earned multiple all-expense paid trips – Las Vegas 2005 (twice) and Las Vegas 2006.