Austin Castaneda Email & Phone Number

Portland, Or, Us

Portland, Or, Us

Portland, Oregon, United States

Key Responsibilities:-Drive the product vision, strategy, and roadmap for the ticketing software platform.-Collaborate with cross-functional teams, including Engineering, Design, Sales, and Marketing, to align objectives and execute the product strategy effectively.-Conduct thorough market research and competitor analysis to identify industry trends, user needs, and market opportunities.-Translate market insights into actionable product requirements, ensuring the delivery of innovative and competitive solutions.-Gather and prioritize customer feedback through user interviews, usability testing, and other feedback channels to enhance product usability and address pain points effectively.-Define and communicate product requirements, user stories, and acceptance criteria to the development team, ensuring a clear understanding and successful implementation.-Maintain close collaboration with the engineering team throughout the product development lifecycle, providing guidance, resolving issues, and making data-driven decisions to ensure timely delivery of high-quality software.-Monitor and analyze product performance, user behavior, and relevant metrics to identify areas for improvement and drive continuous enhancements.-Serve as a product expert, conducting product demonstrations, training sessions, and providing support to internal teams and customers.-Stay up-to-date with industry trends, emerging technologies, and best practices in ticketing software and product management, and apply relevant knowledge to drive innovation and maintain a competitive edge.

Portland, Oregon, United States

Albuquerque, New Mexico Area

Assistant Cashier to account for revenue stream during Events. Reconciliations of all sellers, and producing accurate reports to account for Overages/Shortages. New Mexico State Fair - Box Office Manager, oversaw all transactions that were handled in the Tingley Box Office during the Annual State Fair event and other large events.