Austin Cathey Email & Phone Number

Durham, North Carolina, United States

Implementing and managing customer data to support their business growth

Carrboro, North Carolina, United States

Hillsborough, North Carolina, United States

Oversaw the gallery and gift shop reach a record breaking $100,000 in sales.Managed, coordinated, and assisted with various programs, including Last Friday Art Walks. Managed a team of volunteers: provided training, scheduling, and supervision during events and busy periods. Maintained and updated accurate event program records. Maintained and updated volunteer program records, including individual volunteer files. Successfully planned and executed art exhibitions, opening receptions, artist talks, and other opportunities. Developed relationships with artists, selected artists for exhibitions, and facilitated communication between artists and customers. Responded to calls and emails while providing exceptional customer service. Responsible for inventory management: maintained accurate records, monitored stock levels, and coordinated timely deliveries. Curated and arranged artwork for exhibitions, focusing on inclusion and diversity. Worked with Marketing Coordinator and Director to create press releases, flyers, and calendars. Oversaw assigned volunteer assignments: coordinated schedules, onboarded and trained volunteers, and evaluated performances.

Durham, North Carolina, United States

Provide personalized framing consultations to customers, assisting them in selecting appropriate framing materials and designs. Measure and cut mats, mount artwork, and assemble frames according to customer specifications. Utilize framing equipment and tools safely and efficiently to produce high-quality finished products. Maintain inventory of framing materials, ensuring adequate stock levels and ordering supplies as needed. Collaborate with customers to create custom framing solutions that enhance and preserve their artwork. Provide excellent customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction. Keep work area clean, organized, and presentable, adhering to company standards for cleanliness and safety. Stay updated on industry trends, techniques, and new framing materials to provide innovative framing options to customers. Assist with general shop duties such as ringing up sales, answering phones, and other tasks as needed to support shop operations.

Oxford, Ohio

Assisted in undergraduate printmaking classes, providing support to students, preparing materials, and maintaining studio equipment. Offered guidance and feedback to undergraduate students on printmaking techniques, processes, and projects. Demonstrated proficiency in various printmaking methods and assisted students in developing their artistic skills and concepts. Organized and facilitated studio sessions, workshops, and demonstrations to enhance students' learning experiences. Provided one-on-one assistance and critique sessions to help students refine their artistic work and achieve their creative goals. Collaborated with faculty members to develop lesson plans, assignments, and assessment criteria for undergraduate printmaking courses. Taught fundamentals of 2D and 3D design to undergraduate students, covering topics such as composition, color theory, form, and spatial relationships. Designed and implemented engaging instructional activities and projects to promote student understanding and application of design principles. Evaluated student work, provided constructive feedback, and assessed student progress and performance throughout the course. Fostered a supportive and inclusive learning environment, encouraging creativity, critical thinking, and artistic expression among students.

Chapel Hill, Nc

Chapel Hill, Nc

Oversee daily operations of both coffee shops, ensuring smooth functioning and exceptional customer service.Manage and coordinate staff schedules, ensuring adequate coverage for peak hours and special events.Train, supervise, and motivate staff to maintain high standards of performance and customer satisfaction.Monitor inventory levels, place orders for supplies, and manage stock to prevent shortages or wastage.Ensure compliance with health and safety regulations, food safety standards, and cleanliness protocols.Develop and implement marketing strategies to attract and retain customers, increase sales, and enhance brand visibility.Analyze sales data, track expenses, and prepare financial reports to monitor profitability and identify areas for improvement.Handle customer inquiries, feedback, and complaints promptly and professionally, striving to resolve issues to the satisfaction of all parties.Foster a positive work culture and team environment, promoting open communication, collaboration, and mutual respect among staff members.Stay updated on industry trends, market developments, and customer preferences to adapt strategies and offerings accordingly.Collaborate with vendors, suppliers, and contractors to ensure timely delivery of goods and services and maintain positive relationships.Plan and execute special events, promotions, and community engagement activities to drive foot traffic and build customer loyalty.Implement operational policies and procedures to streamline workflows, optimize efficiency, and maintain consistency across both locations.Monitor and manage expenses, budgets, and financial performance to ensure profitability and sustainability of the business.

Greensboro/Winston-Salem, North Carolina Area

Assist the head instructor in planning and leading taekwondo classes, ensuring they are engaging, informative, and safe for students of all levels. Demonstrate taekwondo techniques, forms (poomsae), and sparring drills to students, providing clear instructions and corrections as needed. Assist in developing lesson plans and curriculum for taekwondo classes, focusing on skill progression, fitness, and self-defense techniques. Provide one-on-one guidance and support to students, helping them improve their technique, physical fitness, and mental focus. Supervise and manage students during class, ensuring discipline, respect, and adherence to safety protocols. Assist with organizing and coordinating taekwondo events, tournaments, and belt testing ceremonies. Maintain a clean and organized training environment, including equipment setup, maintenance, and storage. Communicate effectively with parents/guardians, providing updates on student progress, upcoming events, and any concerns. Continuously improve teaching skills and knowledge of taekwondo principles and techniques through training and professional development opportunities. Serve as a positive role model for students, embodying the values of courtesy, integrity, perseverance, self-control, and indomitable spirit inherent in taekwondo philosophy.

Greensboro, North Carolina

Coordinate and oversee the setup and opening procedures of the coffee shop each morning, ensuring readiness for the day's operations.Manage a small team of staff members, including baristas and support staff, providing direction, guidance, and support as needed.Create and maintain staff schedules, ensuring adequate coverage during peak hours and adjusting staffing levels as necessary.Train newly hired staff on company policies, procedures, and customer service standards, ensuring they are equipped to perform their roles effectively.Monitor inventory levels and place orders for supplies, ingredients, and merchandise to maintain stock levels and prevent shortages.Ensure compliance with health and safety regulations, food safety standards, and cleanliness protocols to uphold a clean and sanitary environment.Handle customer inquiries, orders, and complaints with professionalism and efficiency, striving to provide exceptional customer service.Manage cash handling procedures, including opening and closing cash registers, reconciling daily sales, and depositing cash as needed.Collaborate with the management team to develop and implement marketing strategies and promotional activities to attract customers and drive sales.Assist with menu development, pricing strategies, and product offerings to meet customer preferences and market demands.Monitor sales performance, analyze trends, and identify opportunities for improvement or expansion.Foster a positive and inclusive work culture, promoting teamwork, communication, and mutual respect among staff members.Conduct regular staff meetings and training sessions to communicate updates, address issues, and promote continuous learning and development.Ensure the cleanliness and maintenance of the coffee shop's physical space, including seating areas, restrooms, and outdoor spaces.

Full-Stack Engineering

Activities and Societies: HTML, CSS, JavaScript, VueJS, NodeJS

Master Of Fine Arts - Mfa, Printmaking/Painting

Bachelor Of Fine Arts - Bfa, Drawing, Cum Laude

Activities and Societies: Archery Club Founder/President/Coach